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Pros of FreshDesk
Pros of Zendesk
Pros of Elevio
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Pros of FreshDesk
- Omnichannel capabilities3
- Centralizes our customer support2
- Great Value for Money2
- Cheap1
Pros of Zendesk
- Centralizes our customer support135
- Many integrations72
- Easy to setup59
- Simple26
- Cheap26
- Clean12
- Customization7
- $1 Starter Pricing Plan4
- Woopra integration4
- Proactive Customer Support3
- Charitable contribution to SF hospital for $20 plan1
- Full of features1
- Remote and SSO authentication with CMSs like WordPress1
- Integrations0
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What is Elevio?
elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most.
It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc
What is FreshDesk?
Freshdesk is an on demand customer support software that works across multiple support channels.
What is Zendesk?
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
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What are some alternatives to Elevio, FreshDesk, and Zendesk?
Intercom
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
ServiceNow.com
It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy.