What is Vision Helpdesk?
It is an all-in-one Help Desk platform for businesses of all sizes. In addition to its basic help desk capabilities, it offers ITSM Service Desk Software & Live Chat Software.
Vision Helpdesk is a tool in the Help Desk category of a tech stack.
Who uses Vision Helpdesk?
Developers
Vision Helpdesk Integrations
PayPal, Twilio, Drupal, Azure Active Directory, and LiveChat are some of the popular tools that integrate with Vision Helpdesk. Here's a list of all 9 tools that integrate with Vision Helpdesk.
Pros of Vision Helpdesk
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Vision Helpdesk's Features
- 3rd party single login and integrations
- Automation, workflow, SLA, and escalations
- Blabby – private social hub for your staff members
- Calendar and Task Management
- Client management
- E-Mail parsing
- Integration with several scripts
- Manage multiple companies support
- Multi-channel – Facebook, Twitter, phone, chat, tickets
- Multi-language
- Online issue tracking and ticket management
- Reports and analytics
- Solutions, Forums, Knowledge base, predefined replies, Q and A
- Ticket and client pinning
- Live Chat Software
- Problem Management
- Change Management
- Release Management and more.
Vision Helpdesk Alternatives & Comparisons
What are some alternatives to Vision Helpdesk?
osTicket
It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
WordPress
The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family.
Google AdSense
It is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience.
Mailchimp
MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.
