What is UserVoice?
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
UserVoice is a tool in the Help Desk category of a tech stack.
Who uses UserVoice?
Companies
248 companies reportedly use UserVoice in their tech stacks, including StackShare, Accenture, and Mews.
Developers
102 developers on StackShare have stated that they use UserVoice.
UserVoice Integrations
Jira, CloudFlare, Salesforce Sales Cloud, Segment, and HipChat are some of the popular tools that integrate with UserVoice. Here's a list of all 27 tools that integrate with UserVoice.
Pros of UserVoice
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UserVoice's Features
- Billed Monthy
- Billed Annually
- Feedback Forums
- Support Tickets
- Knowledge Base
- Core Components
- Frictionless Feedback
- Categorized Feedback
- Private Email Blasts
- Merge Ideas
- Custom Vote Limits
- Idea Attachments
- Custom Statuses
- Private Forums
- Domain Aliasing
- Single Sign-On And Sso-Based Controls
- SSL-Encrypted Forum Communication
- Advanced Access Controls
- Moderation And Content Controls
- Instant Answers
- Canned Responses
- Inspector
- Custom Rules
- Custom Fields
- Saved Searches
- Support Queues
- Custom Logo And Colors
- Multi-Language Support
- Custom HTML/CSS
- White Labeling
- Custom Terms Of Service
- Google Analytics Integration
- Export To Excel
- Uservoice For iOS
- Facebook Plugin
UserVoice Alternatives & Comparisons
What are some alternatives to UserVoice?
Intercom
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Get Satisfaction
Get Satisfaction helps companies build better relationships with their customers and prospects
Aha!
Set product strategy, visualize and share roadmaps, and articulate features so your product development teams can build what matters.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
