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Learn MorePros of Groove
Pros of UserVoice
Pros of Zendesk
Pros of Groove
- Easy setup5
- Affordably priced4
- One of the best user interfaces around1
Pros of UserVoice
- Feedback tool40
- Easy setup27
- Free23
- Support tool15
- Knowledge Base14
- Easy10
- All-in-one7
- Customizable5
- Widget stays out of your way3
Pros of Zendesk
- Centralizes our customer support134
- Many integrations72
- Easy to setup59
- Cheap26
- Simple26
- Clean12
- Customization7
- $1 Starter Pricing Plan4
- Woopra integration4
- Proactive Customer Support3
- Full of features1
- Remote and SSO authentication with CMSs like WordPress1
- Charitable contribution to SF hospital for $20 plan1
- Integrations0
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Cons of Groove
Cons of UserVoice
Cons of Zendesk
Cons of Groove
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Cons of UserVoice
- Wish users could auth with our app instead of UserVoice1
Cons of Zendesk
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What is Groove?
Build better customer experiences with Groove
What is UserVoice?
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
What is Zendesk?
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
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What companies use UserVoice?
What companies use Zendesk?
What companies use UserVoice?
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What tools integrate with Groove?
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What are some alternatives to Groove, UserVoice, and Zendesk?
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
ProProfs Knowledge Base
It is a powerful online knowledge management software that empowers HRs, trainers and top management of a company to manage employee and organizational knowledge. With support for over 90+ languages, it allows businesses to easily retain and share knowledge with employees by uploading company documents and files to a central location. HRs can easily share company policies and procedures with new hires and quickly orient them to the company’s culture via a private intra-company knowledgebase. Trainers can also use the knolwedgebase to share articles, videos and know-hows with employees to facilitate training.
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.