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Learn MorePros of Desk.com
Pros of UserVoice
Pros of Zendesk
Pros of Desk.com
- Custom fields3
- Automated response and templates3
- Easy to setup3
- Collaboration functionality3
- Salesforce integration2
Pros of UserVoice
- Feedback tool40
- Easy setup27
- Free23
- Support tool15
- Knowledge Base14
- Easy10
- All-in-one7
- Customizable5
- Widget stays out of your way3
Pros of Zendesk
- Centralizes our customer support135
- Many integrations72
- Easy to setup59
- Simple26
- Cheap26
- Clean12
- Customization7
- $1 Starter Pricing Plan4
- Woopra integration4
- Proactive Customer Support3
- Charitable contribution to SF hospital for $20 plan1
- Full of features1
- Remote and SSO authentication with CMSs like WordPress1
- Integrations0
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Cons of Desk.com
Cons of UserVoice
Cons of Zendesk
Cons of Desk.com
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Cons of UserVoice
- Wish users could auth with our app instead of UserVoice1
Cons of Zendesk
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What is Desk.com?
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
What is UserVoice?
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
What is Zendesk?
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
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What companies use Desk.com?
What companies use UserVoice?
What companies use Zendesk?
What companies use Desk.com?
What companies use UserVoice?
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What tools integrate with Desk.com?
What tools integrate with UserVoice?
What tools integrate with Zendesk?
What tools integrate with UserVoice?
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What are some alternatives to Desk.com, UserVoice, and Zendesk?
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
Salesforce Service Cloud
It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
ServiceNow.com
It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy.