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Kayako

12
19
+ 1
23
UserVoice

355
129
+ 1
144
Zendesk

8.3K
4.8K
+ 1
353
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Pros of Kayako
Pros of UserVoice
Pros of Zendesk
  • 3
    Easy to customize
  • 3
    Possible to host on your own
  • 3
    API access
  • 3
    Module based extensions
  • 3
    OS independent frontend
  • 3
    Customers can use it easily
  • 3
    Unlimited custom fields on forms
  • 2
    Simple, powerhouse and scalable.
  • 40
    Feedback tool
  • 27
    Easy setup
  • 23
    Free
  • 15
    Support tool
  • 14
    Knowledge Base
  • 10
    Easy
  • 7
    All-in-one
  • 5
    Customizable
  • 3
    Widget stays out of your way
  • 135
    Centralizes our customer support
  • 73
    Many integrations
  • 59
    Easy to setup
  • 26
    Simple
  • 26
    Cheap
  • 12
    Clean
  • 7
    Customization
  • 5
    $1 Starter Pricing Plan
  • 4
    Woopra integration
  • 3
    Proactive Customer Support
  • 1
    Remote and SSO authentication with CMSs like WordPress
  • 1
    Charitable contribution to SF hospital for $20 plan
  • 1
    Full of features
  • 0
    Integrations

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Cons of Kayako
Cons of UserVoice
Cons of Zendesk
    Be the first to leave a con
    • 1
      Wish users could auth with our app instead of UserVoice
      Be the first to leave a con

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      What is Kayako?

      Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

      What is UserVoice?

      UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

      What is Zendesk?

      Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

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      What companies use Kayako?
      What companies use UserVoice?
      What companies use Zendesk?

      Sign up to get full access to all the companiesMake informed product decisions

      What tools integrate with Kayako?
      What tools integrate with UserVoice?
      What tools integrate with Zendesk?

      Sign up to get full access to all the tool integrationsMake informed product decisions

      What are some alternatives to Kayako, UserVoice, and Zendesk?
      FreshDesk
      Freshdesk is an on demand customer support software that works across multiple support channels.
      WordPress
      The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family.
      Google AdSense
      It is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience.
      Mailchimp
      MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.
      HubSpot
      Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers.
      See all alternatives