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FreshDesk vs Kustomer: What are the differences?
Developers describe FreshDesk as "Refreshing the way thousands of help desk agents support their customers everyday, world wide". Freshdesk is an on demand customer support software that works across multiple support channels. On the other hand, Kustomer is detailed as "Customer service live chat with AI". Intelligent CRM For Support Teams. Kustomer is an evolution beyond traditional support applications that unifies all of your customer data and interactions. The user experience is built around the customer so you can treat them like people.
FreshDesk and Kustomer belong to "Help Desk" category of the tech stack.
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Learn MorePros of FreshDesk
Pros of Kustomer
Pros of FreshDesk
- Omnichannel capabilities3
- Centralizes our customer support2
- Great Value for Money2
- Cheap1
Pros of Kustomer
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What is FreshDesk?
Freshdesk is an on demand customer support software that works across multiple support channels.
What is Kustomer?
Intelligent CRM For Support Teams. Kustomer is an evolution beyond traditional support applications that unifies all of your customer data and interactions. The user experience is built around the customer so you can treat them like people
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What companies use FreshDesk?
What companies use Kustomer?
What companies use FreshDesk?
What companies use Kustomer?
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What tools integrate with FreshDesk?
What tools integrate with Kustomer?
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What are some alternatives to FreshDesk and Kustomer?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Zoho Desk
It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
Happyfox
HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
Freshservice
Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.