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Elevio

18
23
+ 1
0
Help Scout

336
101
+ 1
60
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elevio vs Help Scout: What are the differences?

elevio: Proactive customer care, where and when it's needed. elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc; Help Scout: A help desk for teams that insist on a delightful customer experience. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

elevio and Help Scout can be categorized as "Help Desk" tools.

Some of the features offered by elevio are:

  • knowledge base
  • support system
  • live chat

On the other hand, Help Scout provides the following key features:

  • No ticket #'s or robo-text
  • Get up and running in minutes
  • Outstanding support, no matter plan

Buffer, AngelList, and Chargify are some of the popular companies that use Help Scout, whereas elevio is used by Clui, elevio, and Gravit. Help Scout has a broader approval, being mentioned in 216 company stacks & 15 developers stacks; compared to elevio, which is listed in 10 company stacks and 3 developer stacks.

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Pros of Elevio
Pros of Help Scout
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    • 19
      Email based helpdesk
    • 18
      Great user experience
    • 10
      Reasonably priced
    • 7
      No helpdesk branding
    • 6
      Free plan for startups

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    What is Elevio?

    elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

    What is Help Scout?

    With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

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    What companies use Elevio?
    What companies use Help Scout?
    See which teams inside your own company are using Elevio or Help Scout.
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    What tools integrate with Elevio?
    What tools integrate with Help Scout?

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    What are some alternatives to Elevio and Help Scout?
    Zendesk
    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    Intercom
    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
    FreshDesk
    Freshdesk is an on demand customer support software that works across multiple support channels.
    UserVoice
    UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
    Jira Service Desk
    It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
    See all alternatives