Deskero vs Wave Comparison | StackShare

Overview

Deskero

Stacks0

Followers2

Votes0

Wave

Stacks67

Followers65

Votes2

Deskero vs Wave: What are the differences?

Developers describe Deskero as "Simple help desk software for effective customer engagement". It is a support solution that doesn't only manage your client's requests, but goes a step further and enables you to reach out to them too It takes Multi-channel support to next level. A software that is both personal and easy to use.. On the other hand, Wave is detailed as "The better way to make, move and manage your money". It is a free, online software alternative to Quickbooks. Wave helps manage invoices, credit card payments, accounting & payroll. Best for small businesses & freelancers.

Deskero belongs to "Help Desk" category of the tech stack, while Wave can be primarily classified under "Accounting".

Some of the features offered by Deskero are:

Multi-Channel support
Feedback from your website
Instant chat tickets

On the other hand, Wave provides the following key features:

Billing and Invoicing
Real double entry accounting
Investment tracking

Advice on Deskero, Wave

Dale

Independent Contractor at Self Employed

Jan 4, 2020

Decidedon

Freshbooks

Zapier

I started out as an Independent Contractor just about a month ago and wanted to start on the right foot. I did a bit of searching on Hacker News when I needed an Invoicing Solution. Freshbooks caught my eye initially but I decided to check StackShare for a more cost-effective solution. The Zapier integrations are pretty neat, the templates are cool and I'm looking forward to what else it has in store.

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Comments

Detailed Comparison

Deskero	Wave
It is a support solution that doesn't only manage your client's requests, but goes a step further and enables you to reach out to them too. It takes Multi-channel support to next level. A software that is both personal and easy to use.	It is a free, online software alternative to Quickbooks. Wave helps manage invoices, credit card payments, accounting & payroll. Best for small businesses & freelancers.
Multi-Channel support; Feedback from your website; Instant chat tickets; Smart social integration; Complete Social Monitoring	Billing and Invoicing; Real double entry accounting; Investment tracking; Financial reporting (Ledger, A/R, A/P, Income, Balance Sheet); Accept all major credit cards; Credit Card payment processing in America and Canada; Bank integrations to eliminate manual entry; Multi-currency.
Statistics
Stacks 0	Stacks 67
Followers 2	Followers 65
Votes 0	Votes 2
Pros & Cons
No community feedback yet	Pros 2 1 free instance without CC forever?
Integrations
No integrations available	PayPal Marketo Geckoboard Stripe Harvest

What are some alternatives to Deskero, Wave?

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Groove

Build better customer experiences with Groove

FreshDesk

Freshdesk is an on demand customer support software that works across multiple support channels.

Zammad

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

Vision Helpdesk

It is an all-in-one Help Desk platform for businesses of all sizes. In addition to its basic help desk capabilities, it offers ITSM Service Desk Software & Live Chat Software.

Jitbit Helpdesk

Jitbit is a ticketing system for customer service teams, offered both as a "SaaS" cloud hosted solution, and an "on-premise" version that you can install on your own server. Has everything you'd expect from a help desk software, but lowest possible price.