Stripe

To accept payments on updown.io, we first added support for Stripe which is by far the most popular payment gateway for startups and for a good reason. Their service is of awesome quality: the UI is gorgeous, the integration is easy, the documentation is great, the API is super stable and well thought. I can't recommend it enough.

We then added support for PayPal which is pretty popular for people who have money on it and don't know where to spend it (it can make it feel like you're spending less when it comes from PayPal wallet), or for people who prefer not to enter a credit card on a new website. This was pretty well received and we're currently receiving about 25% of our purchases from PayPal. The documentation and integration is much more painful than with Stripe IMO, I can't recommend them for that, but not having it is basically dodging potential sales.

Finally we more recently added support of BitPay for #Bitcoin and BitcoinCash payments, which was a pretty easy process but not worth the time in the end due to the low usage and the always changing conditions of the network: the transaction fees got huge after price raise and bitcoin because unusable for small payments, they then introduced support for BCH and a newer Bitcoin protocol for lower fees, but then you need a special wallet to pay and in the end it's too cumbersome, even for bitcoin users, to pay with it. I think unless you expect a bit number of payments using cryptocurrencies it's not worth implementing this solution, and better to accept them manually.

I use Laravel because it's the most advances PHP framework out there, easy to maintain, easy to upgrade and most of all : easy to get a handle on, and to follow every new technology ! PhpStorm is our main software to code, as of simplicity and full range of tools for a modern application.

Google Analytics Analytics of course for a tailored analytics, Bulma as an innovative CSS framework, coupled with our Sass (Scss) pre-processor.

As of more basic stuff, we use HTML5, JavaScript (but with Vue.js too) and Webpack to handle the generation of all this.

To deploy, we set up Buddy to easily send the updates on our nginx / Ubuntu server, where it will connect to our GitHub Git private repository, pull and do all the operations needed with Deployer .

CloudFlare ensure the rapidity of distribution of our content, and Let's Encrypt the https certificate that is more than necessary when we'll want to sell some products with our Stripe api calls.

Asana is here to let us list all the functionalities, possibilities and ideas we want to implement.

As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

Google Analytics is a great tool to analyze your traffic. To debug our software and ask questions, we love to use Postman and Stack Overflow. Google Drive helps our team to share documents. We're able to build our great products through the APIs by Google Maps, CloudFlare, Stripe, PayPal, Twilio, Let's Encrypt, and TensorFlow.

We are growing daily, and as we grow we find more things to keep track of. With Slack we've manage to create a simple integration to notify us on important matters of our software, for example, when a new user is created on any of our clients (automated billing process with Stripe).

When any of our servers are increasing the memory/cpu usage, also daily reports of all of our clients activities related to their website (Visits received, new leads generated, deals won/lost etc...)

Dear StackShare Community,

I am seeking inspiration on creating a billing & subscription stack and came across this wonderful website and community.

From what I understood so far, I need something like Stripe or Braintree to collect payments without dealing with PCI compliance or setting up merchant accounts, etc... Additionally, services like Chargebee, Recurly, Chargify, etc. are said to make life easier when dealing with recurring billing.

Stated below, I've tried to give you some context on what I want to achieve. I am very curious about your ideas and how you'd configure an optimal stack.

Project context (very high level):

• Loyalty program for local merchants (stores, restaurants,...).

• Customers support their community and merchants by shopping local.

• Merchants grant points to customers based on a customer's value spent in a store, restaurant, etc.

• Customers can redeem their points at any participating merchant.

Billing / Subscription scenarios to be considered:

(affecting merchants only)

One-time setup fee

• What: Merchant pays a setup fee by signing up for the service

• Where: Order placed on the website

Monthly retainer fee

• What: Merchant pays a monthly recurring retainer for the service.

• Where: Order placed on the website

Manually initiated payment

• What: Merchant initiates a payment to top up his virtual points wallet. E.g. pays 100 USD to top up 100000 points which then can be used by the merchant for granting points to customers.

• Why: Points issued to members need to be paid for by the merchant. We first considered billing the merchants post-ante, e.g. monthly based on the points they've granted to their customers in the last 30 days, but this seems too risky: If they can't / won't pay we'd still have to pay out points to the customers (technically to the merchants where the customers redeem their points). Thus, the pragmatic idea to reduce risk by having the merchants to pre-pay for their points by topping up their balance.

• Where: Web application (with the merchant logged in)

• Nice to have: Opt-in for automatically initiated top-ups if a merchant's balance falls below a certain amount.

Invoicing

• What: After every transaction (setup, retainer, top-up,...), we need to automatically issue and send (E-Mail) an invoice to the merchant.

• Nice to have: Customer portal with all their invoices.

Other potentially relevant parameters

• Currency: Only Euro

• Country: Only Germany (so far)

• Tax: Only one tax rate

• Payment for setup & retainer: Credit Card; ideally SEPA Direct Debit (but that still causes headache due to the SEPA regulatory and risk of chargebacks still after weeks), PayPal?

• Payment for top-up: Same as above plus any other that makes sense (Klarna, Sofort, PayPal...)

Again, thank you very much for sharing your ideas and thoughts! I'd highly appreciate any input :-)