vs Salesforce Service Cloud

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Salesforce Service Cloud

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Pros of
Pros of Salesforce Service Cloud
  • 3
    Custom fields
  • 3
    Automated response and templates
  • 3
    Easy to setup
  • 3
    Collaboration functionality
  • 2
    Salesforce integration
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    What is lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

    What is Salesforce Service Cloud?

    It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.

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    Jobs that mention and Salesforce Service Cloud as a desired skillset
    United States of America Texas Dallas
    Thailand Krung Thep Maha Nakhon Bangkok
    Australia New South Wales Sydney
    United States of America California Sunnyvale
    United States of America New York New York
    United States of America Texas Richardson
    Chile Region Metropolitana de Santiago Santiago
    What companies use
    What companies use Salesforce Service Cloud?
    See which teams inside your own company are using or Salesforce Service Cloud.
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    What tools integrate with
    What tools integrate with Salesforce Service Cloud?

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    What are some alternatives to and Salesforce Service Cloud?
    Freshdesk is an on demand customer support software that works across multiple support channels.
    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
    Help Scout
    With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
    Jira Service Desk
    It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
    See all alternatives