Chaport vs Drip vs Intercom
Overview
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Detailed Comparison
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. | It is the first ECRM–an Ecommerce CRM designed for building personal and profitable relationships with your customers at scale. It uses customer insight, data, and smarter email marketing automation at scale. With the best customer experience, your brand will never blend in. | Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support. |
Live customer data;Rich user and company profiles;Real-time customer segments;Email and in-app messages;Auto-messages based on time or behavior;Custom email templates;Rich, personalized message composer;Performance metrics;Event tracking;A/B testing;Web & mobile compatibility;APIs and webhooks | Get a fuller understanding of every person across your site and marketing channels with sweet and simple Tags;Get every last detail spot-on for everyone;Track every visit and click | Live chat: Talk to your customers in real time;
Chatbots: Let chatbots answer common questions and qualify leads 24/7;
Multi-channel: Let your customers contact you via live chat and messengers. Respond directly from Chaport;
Knowledge base: Launch a KB on your website and activate an FAQ bot for automated article suggestions in the chat widget;
Auto-invitations: Send automatic chat invitations to visitors based on specified rules;
Pre-chat form: Collect names, emails, phone numbers, and any other info before the chat;
Saved replies: Prepare answer templates to frequently asked questions and answer in a few clicks;
Web-, desktop, and mobile apps: Chat with customers wherever you are. |
Statistics | ||
Stacks 6.7K | Stacks 63 | Stacks 1 |
Followers 3.2K | Followers 50 | Followers 6 |
Votes 604 | Votes 0 | Votes 1 |
Pros & Cons | ||
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Integrations | ||
What are some alternatives to Intercom, Drip, Chaport?
Mailchimp
MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Salesforce Sales Cloud
The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.
Customer.io
Customer engagement platform for tech savvy marketers sending personalized, data-driven marketing, product, and transactional messages. Ideal for mid-market SaaS, FinTech, EdTech, mobile apps, marketplaces companies, and more.
Pipedrive
Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
Campaign Monitor
Campaign Monitor makes it easy to attract new subscribers, send them beautiful email newsletters and see stunning reports on the results.
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
Crisp
Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
Zoho Mail
It is a secure and reliable business email solution tailor-made for your organization's communication needs. With enhanced collaboration features, it's not just an inbox—it's more.
