Intercom vs Tidio
Overview
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CLI (Node.js)
Manual
Detailed Comparison
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. | It is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. It is designed specifically for the WordPress community. |
Live customer data;Rich user and company profiles;Real-time customer segments;Email and in-app messages;Auto-messages based on time or behavior;Custom email templates;Rich, personalized message composer;Performance metrics;Event tracking;A/B testing;Web & mobile compatibility;APIs and webhooks | Real-time chat;
Customizable chat widget;
Color customization;
Full customer details;
Real-time message preview;
CRM integrations;
Help desk integrations;
Email marketing integrations. |
Statistics | |
GitHub Stars - | GitHub Stars 1 |
GitHub Forks - | GitHub Forks 1 |
Stacks 6.7K | Stacks 34 |
Followers 3.2K | Followers 36 |
Votes 604 | Votes 1 |
Pros & Cons | |
Pros
Cons
| Pros
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Integrations | |
What are some alternatives to Intercom, Tidio?
Engati
It is a free chatbot platform to build bots quickly without any coding required. It allows you to build, manage, integrate, train, analyse and publish your personalized bot in a matter of minutes.
Dialogflow
Give users new ways to interact with your product by building engaging voice and text-based conversational apps.
Telegram Bot API
Bots are third-party applications that run inside Telegram. Users can interact with bots by sending them messages, commands and inline requests. You control your bots using HTTPS requests to our bot API.
Customer.io
Customer engagement platform for tech savvy marketers sending personalized, data-driven marketing, product, and transactional messages. Ideal for mid-market SaaS, FinTech, EdTech, mobile apps, marketplaces companies, and more.
Botpress
Botpress is an open-source bot creation tool written in TypeScript. It is powered by a rich set of open-source modules built by the community. We like to say that Botpress is like the WordPress of bots; anyone can create and reuse other peo
Microsoft Bot Framework
The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.
Amazon Lex
Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.
Chatfuel
Send news, collect feedback, receive and answer questions and share content libraries — from GIFs to full business docs.
Flow XO
Everything you need to create and manage bots. Build powerful bots without code, bots work seamlessly across platforms, and we host, manage & scale your bots.
IBM Watson
It combines artificial intelligence (AI) and sophisticated analytical software for optimal performance as a "question answering" machine.
