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Appcues

37
31
+ 1
0
Intercom

5.8K
2.4K
+ 1
600
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Appcues vs Intercom: What are the differences?

Appcues: Create effective onboarding experiences. Improve customer engagement by creating in-app experiences for user onboarding, feature activation & more without bugging your dev team; Intercom: A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

Appcues belongs to "Tour Widget" category of the tech stack, while Intercom can be primarily classified under "Engagement/Lifecycle Marketing".

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Pros of Appcues
Pros of Intercom
    Be the first to leave a pro
    • 167
      Know who your users are
    • 114
      Auto-messaging
    • 107
      In-app messaging as well as email
    • 88
      Customer support
    • 67
      Usage tracking
    • 18
      Great Blog
    • 11
      Organized engagement, great ui & service
    • 9
      Direct chat with customers on your site
    • 4
      Very helpful
    • 3
      Onboarding new users
    • 2
      Tirman
    • 2
      No Mac app
    • 2
      Free tier
    • 2
      Filter and segment users
    • 2
      Github integration
    • 2
      Very Useful

    Sign up to add or upvote prosMake informed product decisions

    Cons of Appcues
    Cons of Intercom
      Be the first to leave a con
      • 6
        Changes pricing model all the time

      Sign up to add or upvote consMake informed product decisions

      What is Appcues?

      Improve customer engagement by creating in-app experiences for user onboarding, feature activation & more without bugging your dev team.

      What is Intercom?

      Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

      Need advice about which tool to choose?Ask the StackShare community!

      What companies use Appcues?
      What companies use Intercom?
      See which teams inside your own company are using Appcues or Intercom.
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      What tools integrate with Appcues?
      What tools integrate with Intercom?

      Sign up to get full access to all the tool integrationsMake informed product decisions

      Blog Posts

      GitHubPythonReact+42
      47
      39526
      GitHubGitSlack+30
      25
      15776
      What are some alternatives to Appcues and Intercom?
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      Inline Manual
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      Userlane
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      Whatfix
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