Raygun vs Sentry

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Raygun vs Sentry: What are the differences?


Raygun and Sentry are both error monitoring and crash reporting tools that help developers identify and fix issues in their applications. While they share some similarities, there are key differences between the two that set them apart from each other.

  1. Pricing Model: One of the main differences between Raygun and Sentry is their pricing model. Raygun follows a tier-based pricing structure, where the cost of the service depends on factors such as the number of error/exception events, team members, and features required. Sentry, on the other hand, offers a free open-source version that developers can self-host, as well as paid plans with a per-user pricing model.

  2. Integration Capabilities: Both Raygun and Sentry offer integrations with various popular programming languages and frameworks. However, Sentry provides more extensive integration options, including support for mobile platforms like iOS and Android, and additional plugins for specific tools and services. Raygun, although it covers a wide range of languages and frameworks, has a somewhat more limited selection of integrations compared to Sentry.

  3. Alerting and Notification: Raygun offers a comprehensive alerting system that allows developers to set up customized notifications for specific error types or conditions. Notifications can be sent via email, SMS, or even to third-party services like Slack. Sentry also provides alerting capabilities, but the options are more limited in comparison. While developers can create custom workflows and notifications, the range of notification channels available is not as extensive as Raygun.

  4. Privacy and Data Retention: Another significant difference between Raygun and Sentry lies in their approach to privacy and data retention. Raygun retains the data related to error events for 180 days by default, but users can choose to extend this retention period. Sentry, on the other hand, allows developers to self-host their data, giving them full control over its retention and privacy. This flexibility can be particularly important for organizations with strict data privacy requirements.

  5. User Experience and Interface: Both Raygun and Sentry provide user-friendly interfaces for navigating and analyzing error data. However, Raygun's interface tends to prioritize simplicity and ease of use, offering a more streamlined experience. Sentry, on the other hand, provides a more advanced and detailed interface, allowing users to dig deeper into error data and metrics. The choice between the two interfaces largely depends on the user's preference and the level of detail required for error analysis.

  6. Community and Support: Sentry has a larger and more active community compared to Raygun. This active community contributes to the development of plugins, libraries, and extensions that enhance Sentry's functionality and integration capabilities. On the other hand, Raygun's community is still growing but might not have the same level of community-driven support and resources available.

In summary, Raygun and Sentry differ in their pricing models, integration capabilities, alerting and notification systems, privacy and data retention policies, user experience and interface, as well as the size and activity of their respective communities. These differences ultimately make them better suited for different use cases and organizational needs.

Decisions about Raygun and Sentry

I essentially inherited a Shopify theme that was originally created by an agency. After discovering a number of errors being thrown in the Dev Console just by scrolling through the website, I needed more visibility over any errors happening in the field. Having used both Sentry and TrackJS, I always got lost in the TrackJS interface, so I felt more comfortable introducing Sentry. The Sentry free tier is also very generous, although it turns out the theme threw over 15k errors in less than a week.

I highly recommend setting up error tracking from day one. Theoretically, you should never need to upgrade from the free tier if you're keeping on top of the errors...

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