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New Relic vs Sentry: What are the differences?

New Relic and Sentry are both popular monitoring tools used by developers to track and resolve issues in their applications. While they serve a similar purpose, there are several key differences between the two.

  1. Core Functionality: New Relic is primarily focused on application performance monitoring and observability. It provides real-time insights into the performance of your application, including response times, error rates, and throughput. On the other hand, Sentry focuses on error monitoring and crash reporting. It captures and analyzes exceptions and errors in your code, helping you identify and resolve bugs.

  2. Alerting Capabilities: New Relic offers comprehensive alerting capabilities, allowing you to set up custom alerts based on various metrics and thresholds. You can receive notifications via email, SMS, or other channels when a specific condition is met. Sentry, on the other hand, provides limited alerting functionality and is primarily focused on error reporting rather than proactive monitoring.

  3. Deployment Flexibility: New Relic offers cloud-based solutions as well as on-premises deployment options. This flexibility allows you to choose the deployment model that best suits your needs and security requirements. Sentry, on the other hand, is primarily offered as a cloud-based service, although there are open-source options available for self-hosting.

  4. Community and Ecosystem: New Relic has a large and active community, with a wide range of plugins and integrations available. It integrates well with popular platforms and frameworks, making it easier to collect and analyze data from your applications. Sentry, although less popular, also has an active community and a growing ecosystem of integrations, particularly with popular programming languages and frameworks.

  5. Pricing: New Relic offers various pricing plans based on the features and scale of your applications. Pricing is typically based on the number of hosts or containers monitored and the level of support required. Sentry, on the other hand, has a more simplified pricing model, primarily based on the number of events captured and stored.

In summary, New Relic and Sentry differ in their core functionality, alerting capabilities, deployment flexibility, community support, and pricing models. New Relic focuses on application performance monitoring, while Sentry is more focused on error monitoring and crash reporting. Both tools have their strengths and are designed to help developers improve the quality and reliability of their applications.

Advice on New Relic and Sentry
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DatadogDatadogNew RelicNew Relic
and
SysdigSysdig

We are looking for a centralised monitoring solution for our application deployed on Amazon EKS. We would like to monitor using metrics from Kubernetes, AWS services (NeptuneDB, AWS Elastic Load Balancing (ELB), Amazon EBS, Amazon S3, etc) and application microservice's custom metrics.

We are expected to use around 80 microservices (not replicas). I think a total of 200-250 microservices will be there in the system with 10-12 slave nodes.

We tried Prometheus but it looks like maintenance is a big issue. We need to manage scaling, maintaining the storage, and dealing with multiple exporters and Grafana. I felt this itself needs few dedicated resources (at least 2-3 people) to manage. Not sure if I am thinking in the correct direction. Please confirm.

You mentioned Datadog and Sysdig charges per host. Does it charge per slave node?

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Replies (3)
Recommends
on
DatadogDatadog

Can't say anything to Sysdig. I clearly prefer Datadog as

  • they provide plenty of easy to "switch-on" plugins for various technologies (incl. most of AWS)
  • easy to code (python) agent plugins / api for own metrics
  • brillant dashboarding / alarms with many customization options
  • pricing is OK, there are cheaper options for specific use cases but if you want superior dashboarding / alarms I haven't seen a good competitor (despite your own Prometheus / Grafana / Kibana dog food)

IMHO NewRelic is "promising since years" ;) good ideas but bad integration between their products. Their Dashboard query language is really nice but lacks critical functions like multiple data sets or advanced calculations. Needless to say you get all of that with Datadog.

Need help setting up a monitoring / logging / alarm infrastructure? Send me a message!

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Maik Schröder
Recommends
on
InstanaInstana

Hi Medeti,

you are right. Building based on your stack something with open source is heavy lifting. A lot of people I know start with such a set-up, but quickly run into frustration as they need to dedicated their best people to build a monitoring which is doing the job in a professional way.

As you are microservice focussed and are looking for 'low implementation and maintenance effort', you might want to have a look at INSTANA, which was built with modern tool stacks in mind. https://www.instana.com/apm-for-microservices/

We have a public sand-box available if you just want to have a look at the product once and of course also a free-trial: https://www.instana.com/getting-started-with-apm/

Let me know if you need anything on top.

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Attila Fulop
Management Advisor at artkonekt · | 2 upvotes · 320.6K views

I have hands on production experience both with New Relic and Datadog. I personally prefer Datadog over NewRelic because of the UI, the Documentation and the overall user/developer experience.

NewRelic however, can do basically the same things as Datadog can, and some of the features like alerting have been present in NewRelic for longer than in Datadog. The cool thing about NewRelic is their last-summer-updated pricing: you no longer pay per host but after data you send towards New Relic. This can be a huge cost saver depending on your particular setup

https://docs.newrelic.com/docs/accounts/accounts-billing/new-relic-one-pricing-billing/new-relic-one-pricing-billing

I'd go for Datadog, but given you have lots of containers I would also make a cost calculation. If the price difference is significant and there's a budget constraint NewRelic might be the better choice.

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Decisions about New Relic and Sentry

I essentially inherited a Shopify theme that was originally created by an agency. After discovering a number of errors being thrown in the Dev Console just by scrolling through the website, I needed more visibility over any errors happening in the field. Having used both Sentry and TrackJS, I always got lost in the TrackJS interface, so I felt more comfortable introducing Sentry. The Sentry free tier is also very generous, although it turns out the theme threw over 15k errors in less than a week.

I highly recommend setting up error tracking from day one. Theoretically, you should never need to upgrade from the free tier if you're keeping on top of the errors...

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Attila Fulop

I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.

In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.

The reasons why we chose Datadog over NewRelic were:

  • The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
  • The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
  • The UI of Datadog is more compact and my experience is smoother.
  • The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
  • The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.

Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.

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Ram Kumar
CTO, Architect at Sarvasv.in · | 1 upvote · 31.8K views

Sentry is so far the best in exception monitoring. It also has a decent rate limit and user limits for startups.

New relic is mostly performance monitoring but you have thousands of ways to optimise performance. With cloud based, serverless and auto-scaling solutions, performance within a limited RAM or disk space is not even a question, forget concern.

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Benoit Larroque
Principal Engineer at Sqreen · | 4 upvotes · 418.7K views

I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).

The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight

NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon

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Pros of New Relic
Pros of Sentry
  • 415
    Easy setup
  • 344
    Really powerful
  • 245
    Awesome visualization
  • 194
    Ease of use
  • 151
    Great ui
  • 106
    Free tier
  • 80
    Great tool for insights
  • 66
    Heroku Integration
  • 55
    Market leader
  • 49
    Peace of mind
  • 21
    Push notifications
  • 20
    Email notifications
  • 17
    Heroku Add-on
  • 16
    Error Detection and Alerting
  • 13
    Multiple language support
  • 11
    SQL Analysis
  • 11
    Server Resources Monitoring
  • 9
    Transaction Tracing
  • 8
    Apdex Scores
  • 8
    Azure Add-on
  • 7
    Analysis of CPU, Disk, Memory, and Network
  • 7
    Detailed reports
  • 6
    Performance of External Services
  • 6
    Error Analysis
  • 6
    Application Availability Monitoring and Alerting
  • 6
    Application Response Times
  • 5
    Most Time Consuming Transactions
  • 5
    JVM Performance Analyzer (Java)
  • 4
    Browser Transaction Tracing
  • 4
    Top Database Operations
  • 4
    Easy to use
  • 3
    Application Map
  • 3
    Weekly Performance Email
  • 3
    Pagoda Box integration
  • 3
    Custom Dashboards
  • 2
    Easy to setup
  • 2
    Background Jobs Transaction Analysis
  • 2
    App Speed Index
  • 1
    Super Expensive
  • 1
    Team Collaboration Tools
  • 1
    Metric Data Retention
  • 1
    Metric Data Resolution
  • 1
    Worst Transactions by User Dissatisfaction
  • 1
    Real User Monitoring Overview
  • 1
    Real User Monitoring Analysis and Breakdown
  • 1
    Time Comparisons
  • 1
    Access to Performance Data API
  • 1
    Incident Detection and Alerting
  • 1
    Best of the best, what more can you ask for
  • 1
    Best monitoring on the market
  • 1
    Rails integration
  • 1
    Free
  • 0
    Proce
  • 0
    Price
  • 0
    Exceptions
  • 0
    Cost
  • 237
    Consolidates similar errors and makes resolution easy
  • 121
    Email Notifications
  • 108
    Open source
  • 84
    Slack integration
  • 71
    Github integration
  • 49
    Easy
  • 44
    User-friendly interface
  • 28
    The most important tool we use in production
  • 18
    Hipchat integration
  • 17
    Heroku Integration
  • 15
    Good documentation
  • 14
    Free tier
  • 11
    Self-hosted
  • 9
    Easy setup
  • 7
    Realiable
  • 6
    Provides context, and great stack trace
  • 4
    Feedback form on error pages
  • 4
    Love it baby
  • 3
    Gitlab integration
  • 3
    Filter by custom tags
  • 3
    Super user friendly
  • 3
    Captures local variables at each frame in backtraces
  • 3
    Easy Integration
  • 1
    Performance measurements

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Cons of New Relic
Cons of Sentry
  • 20
    Pricing model doesn't suit microservices
  • 10
    UI isn't great
  • 7
    Expensive
  • 7
    Visualizations aren't very helpful
  • 5
    Hard to understand why things in your app are breaking
  • 12
    Confusing UI
  • 4
    Bundle size

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What is New Relic?

The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. More than 50% of the Fortune 100 do too.

What is Sentry?

Sentry’s Application Monitoring platform helps developers see performance issues, fix errors faster, and optimize their code health.

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Splunk
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Airbrake
Airbrake collects errors for your applications in all major languages and frameworks. We alert you to new errors and give you critical context, trends and details needed to find and fix errors fast.
Prometheus
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