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Intercom

6.7K
3.2K
+ 1
603
Leanplum

42
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0
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Intercom vs Leanplum: What are the differences?

Intercom: A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email; Leanplum: The most complete mobile marketing platform, designed for intelligent action. It is a mobile engagement platform that helps forward-looking brands like Grab, Tinder, and Tesco meet the real-time needs of their customers.

Intercom and Leanplum can be primarily classified as "Engagement/Lifecycle Marketing" tools.

Some of the features offered by Intercom are:

  • Live customer data
  • Rich user and company profiles
  • Real-time customer segments

On the other hand, Leanplum provides the following key features:

  • Messaging - Deliver messages across multiple channels and increase relevancy by coordinating with in-app content.
  • Automation - Respond to in-app activities at scale during every stage of the customer journey.
  • App Editing - Take full control of your app experience without developer resources or App Store resubmissions.

StackShare, Typeform, and Heroku are some of the popular companies that use Intercom, whereas Leanplum is used by Tiqets, Techstars, and Trainline. Intercom has a broader approval, being mentioned in 2879 company stacks & 1417 developers stacks; compared to Leanplum, which is listed in 7 company stacks and 14 developer stacks.

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Pros of Intercom
Pros of Leanplum
  • 168
    Know who your users are
  • 115
    Auto-messaging
  • 107
    In-app messaging as well as email
  • 88
    Customer support
  • 68
    Usage tracking
  • 18
    Great Blog
  • 11
    Organized engagement, great ui & service
  • 9
    Direct chat with customers on your site
  • 4
    Very helpful
  • 3
    Onboarding new users
  • 2
    Tirman
  • 2
    No Mac app
  • 2
    Free tier
  • 2
    Filter and segment users
  • 2
    Github integration
  • 2
    Very Useful
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    Cons of Intercom
    Cons of Leanplum
    • 7
      Changes pricing model all the time
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      What is Intercom?

      Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

      What is Leanplum?

      It is a mobile engagement platform that helps forward-looking brands like Grab, Tinder, and Tesco meet the real-time needs of their customers.

      Need advice about which tool to choose?Ask the StackShare community!

      Jobs that mention Intercom and Leanplum as a desired skillset
      What companies use Intercom?
      What companies use Leanplum?
      See which teams inside your own company are using Intercom or Leanplum.
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      What tools integrate with Intercom?
      What tools integrate with Leanplum?

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      Blog Posts

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      What are some alternatives to Intercom and Leanplum?
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