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Drip

52
43
+ 1
0
Intercom

5.4K
2.1K
+ 1
599
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Drip vs Intercom: What are the differences?

What is Drip? Turn your website's passive traffic into active leads. Instead of watching 98% of your visitors flee, imagine if you could easily capture their contact information from every page of your website, and delight them via email during the following weeks. Drip makes this dead simple, and the results have been stunning.

What is Intercom? A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

Drip and Intercom can be primarily classified as "Engagement/Lifecycle Marketing" tools.

Some of the features offered by Drip are:

  • Email capture widget
  • Drip campaign email creator
  • Conversion analytics

On the other hand, Intercom provides the following key features:

  • Live customer data
  • Rich user and company profiles
  • Real-time customer segments
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Pros of Drip
Pros of Intercom
  • 0
    <a href="https://staysuperfit.com/">Very Easy</a>
  • 167
    Know who your users are
  • 114
    Auto-messaging
  • 107
    In-app messaging as well as email
  • 88
    Customer support
  • 67
    Usage tracking
  • 18
    Great Blog
  • 11
    Organized engagement, great ui & service
  • 9
    Direct chat with customers on your site
  • 3
    Onboarding new users
  • 3
    Very helpful
  • 2
    Tirman
  • 2
    Free tier
  • 2
    Filter and segment users
  • 2
    Github integration
  • 2
    Very Useful
  • 2
    No Mac app

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Cons of Drip
Cons of Intercom
    Be the first to leave a con
    • 5
      Changes pricing model all the time

    Sign up to add or upvote consMake informed product decisions

    What is Drip?

    It is the first ECRM–an Ecommerce CRM designed for building personal and profitable relationships with your customers at scale. It uses customer insight, data, and smarter email marketing automation at scale. With the best customer experience, your brand will never blend in.

    What is Intercom?

    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Drip?
    What companies use Intercom?
    See which teams inside your own company are using Drip or Intercom.
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    Sign up to get full access to all the companiesMake informed product decisions

    What tools integrate with Drip?
    What tools integrate with Intercom?

    Sign up to get full access to all the tool integrationsMake informed product decisions

    Blog Posts

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    What are some alternatives to Drip and Intercom?
    Mailchimp
    MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.
    ActiveCampaign
    Recognized as the leader in the marketing and sales automation for small businesses, ActiveCampaign helps over 70k growing businesses meaningfully connect and engage with their customers with personalized, intelligence-driven messages.
    ConvertKit
    It is a powerful new email service provider that provides Infusionsoft like automation capabilities without the Infusionsoft price
    Salesforce Sales Cloud
    The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.
    Zoho Mail
    It is a secure and reliable business email solution tailor-made for your organization's communication needs. With enhanced collaboration features, it's not just an inbox—it's more.
    See all alternatives
    Reviews of Drip and Intercom
    Rollout.io
    Review of
    Intercom

    We love intercom.io, from customer management to automatic emails. Great wat to stay in touch with your users.

    How developers use Drip and Intercom
    Tim Lucas uses
    Intercom

    Intercom powers both the email support, and support via the inline message window on the web. Custom events are sent from both the browser via click and Wistia video events, as well as from the Rails application, to give a complete view of user activity from within Intercom. Intercom let us segment the users based on trialling, purchased, and levels of engagement.

    Badge List uses
    Intercom

    I don't know what we would do without Intercom. It's the best tool I've ever found for knowing who your users are and establishing a bulletproof line of communication with them both outbound and inbound.

    Cyril Duchon-Doris uses
    Intercom

    Intercom popup for easy user interactions, displaying help messages. Static and event-based user context lets us send smart and targeted messages to users.

    Lyndon Wong uses
    Intercom

    Full-lifecycle communications via email and in-app messaging, for batch and automated campaigns.

    bright machine uses
    Intercom

    Used by our clients to track what their users are doing, and for proactive support.