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  5. Contentful vs Discourse vs Zoho CRM

Contentful vs Discourse vs Zoho CRM

OverviewDecisionsComparisonAlternatives

Overview

Zoho CRM
Zoho CRM
Stacks264
Followers207
Votes2
Discourse
Discourse
Stacks278
Followers246
Votes115
GitHub Stars45.5K
Forks8.7K
Contentful
Contentful
Stacks838
Followers955
Votes70

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Advice on Zoho CRM, Discourse, Contentful

Kamil
Kamil

Product Manager at Wooclap

Jul 17, 2020

Needs adviceonGoogle DocsGoogle DocsGatsbyGatsby

Hi StackSharers, your help is dearly needed as we're making a move to which we will commit for the next few years.

Problem: As our Marketing team gets growing needs to publish content fast and autonomously, we're trying to add a CMS to our stack.

Specs:

  • This CMS should have fairly advanced marketing features: either natively built, and/or be open source, so we can either find third parties' plugins suiting our needs or build our own plugins homebrew.

  • "Advanced marketing features" like these: Non-devs should be able to handle content autonomously, Should have a non-dev friendly interface, should allow creating a library of reusable components/modules, should show the preview before publishing, should have a calendar with all publications, should show the history/tracking, should allow collaborating (Google Docs like), should display characters limit optimized for SEO.

Solution: We're considering an SSG + Headless CMS combination. We're fairly confident for the SSG (Gatsby), but we're still uncertain which CMS we should choose.

122k views122k
Comments
Maxim
Maxim

Web developer

Apr 14, 2020

Needs adviceonSanitySanity

Hi Community, Would like to ask for advice from people familiar with those tools. We are a small self-funded startup and initial cost for us is very important at that stage. That's why we are leaning towards Sanity. The CMS will be used to power our website and flutter cross-platform mobile applications.

108k views108k
Comments

Detailed Comparison

Zoho CRM
Zoho CRM
Discourse
Discourse
Contentful
Contentful

Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

Discourse is a simple, flat forum, where replies flow down the page in a line. Replies are attached to the bottom and top of each post, so you can optionally expand the context of the conversation – without breaking your flow.

With Contentful, you can bring your content anywhere using our APIs, completely customize your content structure all while using your preferred programming languages and frameworks.

Capture leads from your website- Seamlessly populate visitor data from your website into your CRM system. Publish spam-free forms and create time and context-sensitive contact strategies;Improve your Workflow- Automatically assign leads and customers to the reps best qualified to handle them;Pulse- Identify, target and follow-up on inactive leads. Use what you learn to refine and improve your sales efforts;Forecasting- Link data from the Opportunities Tracking tool to effectively set sales targets, track progress, and allocate resources to achieve your goals;MailMagnet- Reduce email clutter and focus only on what matters; Keep customers emails inside CRM;Mail Merge- Instantly create bulk Mail Merge documents - in either customized or standard templates;Document Library- Organize & share the latest marketing collateral with salespeople;Social CRM- Link customer's LinkedIn, Facebook and Twitter profiles into your Zoho CRM system;CRM On-The-Go- Stay connected and up-to-date wherever you go. Zoho’s Mobile Edition gives you instant access to customer info and sales activity on your iPad, iPhone, Android and BlackBerry devices;CRM for Google Apps- Zoho CRM works seamlessly with Google Apps, making it easy to collaborate, communicate and share. Whether it's Google Email, Docs, Contacts, Calendar or Tasks, everything’s tightly linked within your CRM account;Extend CRM- APIs, Webhooks & Custom Applications;Market Smarter- Campaigns, Mass Email & Autoresponders;Stay Secure- Profiles, Hierarchy, Groups & Data-Sharing
Remembers your place;Log in with … anything;Paste to share images;Search that actually works;Scalable moderation;Bring your friends;Your stuff belongs to you;Comprehensive API
Platform agnostic headless CMS; GraphQL and REST APIs; Fast delivery with global CDNs; Images API; Language and framework agnostic; Extensible web interface; CI/CD-ready; Flexible data; App Marketplace integrations; App Framework for building your own; Scheduled publishing, teams, tasks & comments; Localization with fallbacks
Statistics
GitHub Stars
-
GitHub Stars
45.5K
GitHub Stars
-
GitHub Forks
-
GitHub Forks
8.7K
GitHub Forks
-
Stacks
264
Stacks
278
Stacks
838
Followers
207
Followers
246
Followers
955
Votes
2
Votes
115
Votes
70
Pros & Cons
Pros
  • 1
    Lead management
  • 1
    Email / Blog scheduling
Pros
  • 28
    Open source
  • 19
    Fast
  • 13
    Email digests
  • 9
    Better than a stereotypical forum
  • 8
    Perfect for communities of any size
Cons
  • 3
    Heavy on server
  • 2
    Difficult to extend
  • 2
    Notifications aren't great on mobile due to being a PWA
Pros
  • 30
    API-based cms
  • 17
    Much better than WordPress
  • 11
    Simple and customizable
  • 5
    Images API
  • 3
    Free for small projects
Cons
  • 5
    No repeater Field
  • 5
    No spell check
  • 4
    No free plan
  • 3
    Slow dashboard
  • 2
    Pricey
Integrations
Zopim
Zopim
FreshDesk
FreshDesk
Unbounce
Unbounce
WordPress
WordPress
Zapier
Zapier
Zendesk
Zendesk
Algolia
Algolia
imgix
imgix
Bitbucket
Bitbucket
Saleor
Saleor
Twilio
Twilio
Mailgun
Mailgun
Cloudinary
Cloudinary
GraphQL Playground
GraphQL Playground
commercetools
commercetools
Google Cloud Platform
Google Cloud Platform

What are some alternatives to Zoho CRM, Discourse, Contentful?

Sanity

Sanity

Sanity is a headless, real-time CMS where the editor is an open source React-based construction kit and the backend is a graph-oriented cloud datastore with a globally distributed CDN.

Salesforce Sales Cloud

Salesforce Sales Cloud

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

Flarum

Flarum

Flarum is the next-generation forum software that makes online discussion fun. It's simple, fast, and free.

Tipe

Tipe

All your Apps have text and your developers don't want to manage it. Create and manage your text or assets with powerful editing tools and access it from anywhere with a GraphQL or REST API.

Pipedrive

Pipedrive

Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

prismic.io

prismic.io

Prismic is a Content Management System, a tool for editing online content, also known as a headless CMS, an API CMS, a content platform, a disruptive content-as-a-service digital experience.

Cockpit

Cockpit

An API-driven CMS without forcing you to make compromises in how you implement your site. The CMS for developers. Manage content like collections, regions, forms and galleries which you can reuse anywhere on your website.

Streak

Streak

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

OnePageCRM

OnePageCRM

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.

GraphCMS

GraphCMS

GraphCMS is a GraphQL Based Headless Content Management System. It lets you build a hosted GraphQL backend for your applications and gives you all the tools you need to manage your content.

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