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AskNicely vs SurveyGizmo: What are the differences?
What is AskNicely? The world’s most loved Net Promoter Score (NPS) platform for real-time customer feedback. Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.
What is SurveyGizmo? Offer insights platform that enables people to make better decisions. It is an advanced (but easy to use) online survey software tool that comes with amazing customer service, every survey feature you can imagine and an open API.
AskNicely and SurveyGizmo belong to "Survey Widget" category of the tech stack.
Some of the features offered by AskNicely are:
- Collect Feedback - Automatically collect customer feedback on a daily basis. Integrate your CRM (eg. Salesforce) to trigger feedback requests after specific events or timeframes.
- Engage the Business - Share real time insights with everyone from the front line to the CEO. Track NPS® by product, channel, rep, anything. Drill down into themes with text analytics.
- Close the Loop - Empower your team to take immediate action to drive retention, upgrades, reviews and referrals. Build automated workflows in AskNicely or your CRM.
On the other hand, SurveyGizmo provides the following key features:
- Visualize your data
- Increase data quality
- Create mobile-friendly surveys
SurveyGizmo is an open source tool with 14 GitHub stars and 18 GitHub forks. Here's a link to SurveyGizmo's open source repository on GitHub.