What is AskNicely?
Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.
AskNicely is a tool in the Customer Support category of a tech stack.
Key Features
Collect Feedback - Automatically collect customer feedback on a daily basis. Integrate your CRM (eg. Salesforce) to trigger feedback requests after specific events or timeframes.Engage the Business - Share real time insights with everyone from the front line to the CEO. Track NPS® by product, channel, rep, anything. Drill down into themes with text analytics.Close the Loop - Empower your team to take immediate action to drive retention, upgrades, reviews and referrals. Build automated workflows in AskNicely or your CRM.
AskNicely Pros & Cons
Pros of AskNicely
No pros listed yet.
Cons of AskNicely
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AskNicely Alternatives & Comparisons
What are some alternatives to AskNicely?
Qualaroo
Once you implement the Qualaroo code (it generally only takes a couple minutes), you can easily target a survey question or two as users are making decisions on your website. Your customers will see it slide up from the bottom right-hand corner of your site.
SurveyMonkey
It is an online service offers you all the tools you need to quickly create a survey, distribute it to a targeted audience such as existing or potential customers, and examine the survey results.
Delighted
The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System to gather real feedback from your customers – in minutes not weeks.
