What is Delighted?
The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System to gather real feedback from your customers – in minutes not weeks.
Delighted is a tool in the Survey Widget category of a tech stack.
Who uses Delighted?
Companies
19 companies reportedly use Delighted in their tech stacks, including Uber, Slack, and FreeAgent.
Developers
11 developers on StackShare have stated that they use Delighted.
Delighted Integrations
Slack, Zendesk, Salesforce Sales Cloud, Zulip, and Stitch are some of the popular tools that integrate with Delighted. Here's a list of all 9 tools that integrate with Delighted.
Decisions about Delighted
Here are some stack decisions, common use cases and reviews by companies and developers who chose Delighted in their tech stack.
Swati Jain
We are looking to launch our first NPS Survey. Any recommendations on a good place to start? Tools in considering are Delighted or SurveyMonkey. Preferably link the analytics with Marketo.
Delighted's Features
- Automates the entire process of knowing your Net Promoter Score.
- Customers answer right inside the beautiful branded email we send on your behalf.
- Track your score and explore customer feedback in a simple and realtime dashboard.
- See responses in realtime. Act immediately.
- Full REST API to integrate with your system
- Integrations with Shopify, Slack, Desk, Zendesk, Zapier and more
Delighted Alternatives & Comparisons
What are some alternatives to Delighted?
SurveyMonkey
It is an online service offers you all the tools you need to quickly create a survey, distribute it to a targeted audience such as existing or potential customers, and examine the survey results.
Wootric
It is a simple and powerful way to listen to your customers inside your product. We measure Net Promoter Score (NPS), a recognized and rigorous customer happiness metric, to keep an ongoing pulse on how your customers feel about your product. Get contextual product feedback and analytics to help you improve your product and drive agile development.
Qualaroo
Once you implement the Qualaroo code (it generally only takes a couple minutes), you can easily target a survey question or two as users are making decisions on your website. Your customers will see it slide up from the bottom right-hand corner of your site.
Survicate
Survey specific groups of website visitors to understand their needs, expectations, objections.
Find out who they are and why they behave as they do.
SurveyGizmo
It is an advanced (but easy to use) online survey software tool that comes with amazing customer service, every survey feature you can imagine and an open API.
