New Relic vs Raygun

Need advice about which tool to choose?Ask the StackShare community!

New Relic

20.7K
8.5K
+ 1
1.9K
Raygun

134
177
+ 1
198
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New Relic vs Raygun: What are the differences?

What is New Relic? SaaS Application Performance Management for Ruby, PHP, .Net, Java, Python, and Node.js Apps. New Relic is the all-in-one web application performance tool that lets you see performance from the end user experience, through servers, and down to the line of application code.

What is Raygun? Use Raygun to track, manage, and report your software errors. Raygun gives you a window into how users are really experiencing your software applications. Detect, diagnose and resolve issues that are affecting end users with greater speed and accuracy.

New Relic can be classified as a tool in the "Performance Monitoring" category, while Raygun is grouped under "Exception Monitoring".

Some of the features offered by New Relic are:

  • Performance Data Retention
  • Real-User Response Time, Throughput, & Breakdown by Layer
  • App Response Time, Throughput, & Breakdown by Component

On the other hand, Raygun provides the following key features:

  • Error, crash and performance monitoring, in one platform
  • Support for every major programming language and platform
  • Minutes to set up

"Easy setup" is the top reason why over 411 developers like New Relic, while over 29 developers mention "Easy setup and brilliant features" as the leading cause for choosing Raygun.

According to the StackShare community, New Relic has a broader approval, being mentioned in 3143 company stacks & 566 developers stacks; compared to Raygun, which is listed in 44 company stacks and 6 developer stacks.

Decisions about New Relic and Raygun
Sebastian Gębski

Regarding Continuous Integration - we've started with something very easy to set up - CircleCI , but with time we're adding more & more complex pipelines - we use Jenkins to configure & run those. It's much more effort, but at some point we had to pay for the flexibility we expected. Our source code version control is Git (which probably doesn't require a rationale these days) and we keep repos in GitHub - since the very beginning & we never considered moving out. Our primary monitoring these days is in New Relic (Ruby & SPA apps) and AppSignal (Elixir apps) - we're considering unifying it in New Relic , but this will require some improvements in Elixir app observability. For error reporting we use Sentry (a very popular choice in this class) & we collect our distributed logs using Logentries (to avoid semi-manual handling here).

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Jerome Dalbert
Principal Backend Software Engineer at StackShare · | 5 upvotes · 289.7K views

We currently monitor performance with the following tools:

  1. Heroku Metrics: our main app is Hosted on Heroku, so it is the best place to get quick server metrics like memory usage, load averages, or response times.
  2. Good old New Relic for detailed general metrics, including transaction times.
  3. Skylight for more specific Rails Controller#action transaction times. Navigating those timings is much better than with New Relic, as you get a clear full breakdown of everything that happens for a given request.

Skylight offers better Rails performance insights, so why use New Relic? Because it does frontend monitoring, while Skylight doesn't. Now that we have a separate frontend app though, our frontend engineers are looking into more specialized frontend monitoring solutions.

Finally, if one of our apps go down, Pingdom alerts us on Slack and texts some of us.

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Julien DeFrance
Principal Software Engineer at Tophatter · | 3 upvotes · 211K views
Shared insights
on
New RelicNew RelicDatadogDatadog
at

Which #APM / #Infrastructure #Monitoring solution to use?

The 2 major players in that space are New Relic and Datadog Both are very comparable in terms of pricing, capabilities (Datadog recently introduced APM as well).

In our use case, keeping the number of tools minimal was a major selection criteria.

As we were already using #NewRelic, my recommendation was to move to the pro tier so we would benefit from advanced APM features, synthetics, mobile & infrastructure monitoring. And gain 360 degree view of our infrastructure.

Few things I liked about New Relic: - Mobile App and push notificatin - Ease of setting up new alerts - Being notified via email and push notifications without requiring another alerting 3rd party solution

I've certainly seen use cases where NewRelic can also be used as an input data source for Datadog. Therefore depending on your use case, it might also be worth evaluating a joint usage of both solutions.

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Pros of New Relic
Pros of Raygun
  • 415
    Easy setup
  • 344
    Really powerful
  • 244
    Awesome visualization
  • 194
    Ease of use
  • 151
    Great ui
  • 107
    Free tier
  • 80
    Great tool for insights
  • 66
    Heroku Integration
  • 55
    Market leader
  • 49
    Peace of mind
  • 21
    Push notifications
  • 20
    Email notifications
  • 17
    Heroku Add-on
  • 16
    Error Detection and Alerting
  • 13
    Multiple language support
  • 11
    Server Resources Monitoring
  • 11
    SQL Analysis
  • 9
    Transaction Tracing
  • 8
    Azure Add-on
  • 8
    Apdex Scores
  • 7
    Detailed reports
  • 7
    Analysis of CPU, Disk, Memory, and Network
  • 6
    Application Response Times
  • 6
    Performance of External Services
  • 6
    Application Availability Monitoring and Alerting
  • 6
    Error Analysis
  • 5
    JVM Performance Analyzer (Java)
  • 5
    Most Time Consuming Transactions
  • 4
    Top Database Operations
  • 4
    Easy to use
  • 4
    Browser Transaction Tracing
  • 3
    Application Map
  • 3
    Weekly Performance Email
  • 3
    Custom Dashboards
  • 3
    Pagoda Box integration
  • 2
    App Speed Index
  • 2
    Easy to setup
  • 2
    Background Jobs Transaction Analysis
  • 1
    Time Comparisons
  • 1
    Access to Performance Data API
  • 1
    Super Expensive
  • 1
    Team Collaboration Tools
  • 1
    Metric Data Retention
  • 1
    Metric Data Resolution
  • 1
    Worst Transactions by User Dissatisfaction
  • 1
    Real User Monitoring Overview
  • 1
    Real User Monitoring Analysis and Breakdown
  • 1
    Free
  • 1
    Best of the best, what more can you ask for
  • 1
    Best monitoring on the market
  • 1
    Rails integration
  • 1
    Incident Detection and Alerting
  • 0
    Cost
  • 0
    Exceptions
  • 0
    Price
  • 0
    Proce
  • 31
    Easy setup and brilliant features
  • 19
    Integrates with many tools I use (e.g. GitHub, HipChat)
  • 19
    Huge range of programming languages supported
  • 17
    Support for JavaScript source maps
  • 17
    Makes my job so much easier
  • 16
    No rate limiting
  • 15
    I have so much love for Raygun. Amazing support too
  • 15
    Works with Xamarin (including native iOS crashes)
  • 14
    Unlimited team sizes on all levels
  • 13
    Responsive and fast app
  • 9
    Easy setup, fast reporting, and constantly improving
  • 8
    Great customer support and awesome T-shirts
  • 3
    Real user monitoring
  • 2
    Custom dashboards for software health

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Cons of New Relic
Cons of Raygun
  • 20
    Pricing model doesn't suit microservices
  • 10
    UI isn't great
  • 7
    Expensive
  • 7
    Visualizations aren't very helpful
  • 5
    Hard to understand why things in your app are breaking
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    What is New Relic?

    The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. More than 50% of the Fortune 100 do too.

    What is Raygun?

    Raygun gives you a window into how users are really experiencing your software applications. Detect, diagnose and resolve issues that are affecting end users with greater speed and accuracy.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use New Relic?
    What companies use Raygun?
    See which teams inside your own company are using New Relic or Raygun.
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    What tools integrate with New Relic?
    What tools integrate with Raygun?

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    Blog Posts

    Jul 9 2019 at 7:22PM

    Blue Medora

    DockerPostgreSQLNew Relic+8
    11
    2338
    Jul 2 2019 at 9:34PM

    Segment

    Google AnalyticsAmazon S3New Relic+25
    10
    6765
    JavaScriptGitHubGit+33
    20
    2087
    What are some alternatives to New Relic and Raygun?
    Datadog
    Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or hybrid cloud infrastructure. Start monitoring in minutes with Datadog!
    AppDynamics
    AppDynamics develops application performance management (APM) solutions that deliver problem resolution for highly distributed applications through transaction flow monitoring and deep diagnostics.
    Splunk
    It provides the leading platform for Operational Intelligence. Customers use it to search, monitor, analyze and visualize machine data.
    Airbrake
    Airbrake collects errors for your applications in all major languages and frameworks. We alert you to new errors and give you critical context, trends and details needed to find and fix errors fast.
    Prometheus
    Prometheus is a systems and service monitoring system. It collects metrics from configured targets at given intervals, evaluates rule expressions, displays the results, and can trigger alerts if some condition is observed to be true.
    See all alternatives