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New Relic vs Raygun: What are the differences?
What is New Relic? SaaS Application Performance Management for Ruby, PHP, .Net, Java, Python, and Node.js Apps. New Relic is the all-in-one web application performance tool that lets you see performance from the end user experience, through servers, and down to the line of application code.
What is Raygun? Use Raygun to track, manage, and report your software errors. Raygun gives you a window into how users are really experiencing your software applications. Detect, diagnose and resolve issues that are affecting end users with greater speed and accuracy.
New Relic can be classified as a tool in the "Performance Monitoring" category, while Raygun is grouped under "Exception Monitoring".
Some of the features offered by New Relic are:
- Performance Data Retention
- Real-User Response Time, Throughput, & Breakdown by Layer
- App Response Time, Throughput, & Breakdown by Component
On the other hand, Raygun provides the following key features:
- Error, crash and performance monitoring, in one platform
- Support for every major programming language and platform
- Minutes to set up
"Easy setup" is the top reason why over 411 developers like New Relic, while over 29 developers mention "Easy setup and brilliant features" as the leading cause for choosing Raygun.
According to the StackShare community, New Relic has a broader approval, being mentioned in 3143 company stacks & 566 developers stacks; compared to Raygun, which is listed in 44 company stacks and 6 developer stacks.
Regarding Continuous Integration - we've started with something very easy to set up - CircleCI , but with time we're adding more & more complex pipelines - we use Jenkins to configure & run those. It's much more effort, but at some point we had to pay for the flexibility we expected. Our source code version control is Git (which probably doesn't require a rationale these days) and we keep repos in GitHub - since the very beginning & we never considered moving out. Our primary monitoring these days is in New Relic (Ruby & SPA apps) and AppSignal (Elixir apps) - we're considering unifying it in New Relic , but this will require some improvements in Elixir app observability. For error reporting we use Sentry (a very popular choice in this class) & we collect our distributed logs using Logentries (to avoid semi-manual handling here).
We currently monitor performance with the following tools:
- Heroku Metrics: our main app is Hosted on Heroku, so it is the best place to get quick server metrics like memory usage, load averages, or response times.
- Good old New Relic for detailed general metrics, including transaction times.
- Skylight for more specific Rails
Controller#action
transaction times. Navigating those timings is much better than with New Relic, as you get a clear full breakdown of everything that happens for a given request.
Skylight offers better Rails performance insights, so why use New Relic? Because it does frontend monitoring, while Skylight doesn't. Now that we have a separate frontend app though, our frontend engineers are looking into more specialized frontend monitoring solutions.
Finally, if one of our apps go down, Pingdom alerts us on Slack and texts some of us.
Which #APM / #Infrastructure #Monitoring solution to use?
The 2 major players in that space are New Relic and Datadog Both are very comparable in terms of pricing, capabilities (Datadog recently introduced APM as well).
In our use case, keeping the number of tools minimal was a major selection criteria.
As we were already using #NewRelic, my recommendation was to move to the pro tier so we would benefit from advanced APM features, synthetics, mobile & infrastructure monitoring. And gain 360 degree view of our infrastructure.
Few things I liked about New Relic: - Mobile App and push notificatin - Ease of setting up new alerts - Being notified via email and push notifications without requiring another alerting 3rd party solution
I've certainly seen use cases where NewRelic can also be used as an input data source for Datadog. Therefore depending on your use case, it might also be worth evaluating a joint usage of both solutions.
Pros of New Relic
- Easy setup415
- Really powerful344
- Awesome visualization244
- Ease of use194
- Great ui151
- Free tier107
- Great tool for insights80
- Heroku Integration66
- Market leader55
- Peace of mind49
- Push notifications21
- Email notifications20
- Heroku Add-on17
- Error Detection and Alerting16
- Multiple language support13
- Server Resources Monitoring11
- SQL Analysis11
- Transaction Tracing9
- Azure Add-on8
- Apdex Scores8
- Detailed reports7
- Analysis of CPU, Disk, Memory, and Network7
- Application Response Times6
- Performance of External Services6
- Application Availability Monitoring and Alerting6
- Error Analysis6
- JVM Performance Analyzer (Java)5
- Most Time Consuming Transactions5
- Top Database Operations4
- Easy to use4
- Browser Transaction Tracing4
- Application Map3
- Weekly Performance Email3
- Custom Dashboards3
- Pagoda Box integration3
- App Speed Index2
- Easy to setup2
- Background Jobs Transaction Analysis2
- Time Comparisons1
- Access to Performance Data API1
- Super Expensive1
- Team Collaboration Tools1
- Metric Data Retention1
- Metric Data Resolution1
- Worst Transactions by User Dissatisfaction1
- Real User Monitoring Overview1
- Real User Monitoring Analysis and Breakdown1
- Free1
- Best of the best, what more can you ask for1
- Best monitoring on the market1
- Rails integration1
- Incident Detection and Alerting1
- Cost0
- Exceptions0
- Price0
- Proce0
Pros of Raygun
- Easy setup and brilliant features31
- Integrates with many tools I use (e.g. GitHub, HipChat)19
- Huge range of programming languages supported19
- Support for JavaScript source maps17
- Makes my job so much easier17
- No rate limiting16
- I have so much love for Raygun. Amazing support too15
- Works with Xamarin (including native iOS crashes)15
- Unlimited team sizes on all levels14
- Responsive and fast app13
- Easy setup, fast reporting, and constantly improving9
- Great customer support and awesome T-shirts8
- Real user monitoring3
- Custom dashboards for software health2
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Cons of New Relic
- Pricing model doesn't suit microservices20
- UI isn't great10
- Expensive7
- Visualizations aren't very helpful7
- Hard to understand why things in your app are breaking5