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Jira Service Desk

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Pros of Jira Service Desk
Pros of OpsGenie
  • 1
    Integration with Jira and Confluence
  • 7
    Two-way slack integration
  • 4
    Strong API
  • 4
    Solid scheduling and team management support
  • 3
    Two-way nagios integration
  • 3
    Strong, easy, fast, fits
  • 2
    Free tier
  • 2
    Complete Incident Response Orchestration Platform

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What is Jira Service Desk?

It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.

What is OpsGenie?

OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time.

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Jobs that mention Jira Service Desk and OpsGenie as a desired skillset
What companies use Jira Service Desk?
What companies use OpsGenie?
See which teams inside your own company are using Jira Service Desk or OpsGenie.
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What tools integrate with Jira Service Desk?
What tools integrate with OpsGenie?

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What are some alternatives to Jira Service Desk and OpsGenie?
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.
Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
Freshdesk is an on demand customer support software that works across multiple support channels.
Capture the knowledge that's too often lost in email inboxes and shared network drives in Confluence instead – where it's easy to find, use, and update.
See all alternatives