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Advice on Help Scout and Apache Spark
Nilesh Akhade
Technical Architect at Self Employed · | 5 upvotes · 512.2K views

We have a Kafka topic having events of type A and type B. We need to perform an inner join on both type of events using some common field (primary-key). The joined events to be inserted in Elasticsearch.

In usual cases, type A and type B events (with same key) observed to be close upto 15 minutes. But in some cases they may be far from each other, lets say 6 hours. Sometimes event of either of the types never come.

In all cases, we should be able to find joined events instantly after they are joined and not-joined events within 15 minutes.

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Replies (2)
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ElasticsearchElasticsearch

The first solution that came to me is to use upsert to update ElasticSearch:

  1. Use the primary-key as ES document id
  2. Upsert the records to ES as soon as you receive them. As you are using upsert, the 2nd record of the same primary-key will not overwrite the 1st one, but will be merged with it.

Cons: The load on ES will be higher, due to upsert.

To use Flink:

  1. Create a KeyedDataStream by the primary-key
  2. In the ProcessFunction, save the first record in a State. At the same time, create a Timer for 15 minutes in the future
  3. When the 2nd record comes, read the 1st record from the State, merge those two, and send out the result, and clear the State and the Timer if it has not fired
  4. When the Timer fires, read the 1st record from the State and send out as the output record.
  5. Have a 2nd Timer of 6 hours (or more) if you are not using Windowing to clean up the State

Pro: if you have already having Flink ingesting this stream. Otherwise, I would just go with the 1st solution.

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Akshaya Rawat
Senior Specialist Platform at Publicis Sapient · | 3 upvotes · 357.7K views
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Apache SparkApache Spark

Please refer "Structured Streaming" feature of Spark. Refer "Stream - Stream Join" at https://spark.apache.org/docs/latest/structured-streaming-programming-guide.html#stream-stream-joins . In short you need to specify "Define watermark delays on both inputs" and "Define a constraint on time across the two inputs"

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Pros of Help Scout
Pros of Apache Spark
  • 19
    Email based helpdesk
  • 18
    Great user experience
  • 10
    Reasonably priced
  • 7
    No helpdesk branding
  • 6
    Free plan for startups
  • 61
    Open-source
  • 48
    Fast and Flexible
  • 8
    One platform for every big data problem
  • 8
    Great for distributed SQL like applications
  • 6
    Easy to install and to use
  • 3
    Works well for most Datascience usecases
  • 2
    Interactive Query
  • 2
    Machine learning libratimery, Streaming in real
  • 2
    In memory Computation

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Cons of Help Scout
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    • 4
      Speed

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    - No public GitHub repository available -

    What is Help Scout?

    With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

    What is Apache Spark?

    Spark is a fast and general processing engine compatible with Hadoop data. It can run in Hadoop clusters through YARN or Spark's standalone mode, and it can process data in HDFS, HBase, Cassandra, Hive, and any Hadoop InputFormat. It is designed to perform both batch processing (similar to MapReduce) and new workloads like streaming, interactive queries, and machine learning.

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    Mar 24 2021 at 12:57PM

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