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  1. Stackups
  2. Business Tools
  3. Marketing Automation
  4. Engagement Lifecycle Marketing
  5. Customer.io vs Drip

Customer.io vs Drip

OverviewComparisonAlternatives

Overview

Customer.io
Customer.io
Stacks348
Followers138
Votes33
Drip
Drip
Stacks63
Followers50
Votes0

Customer.io vs Drip: What are the differences?

<Introduction>

  1. Pricing Model: Customer.io offers a flexible pricing model based on the number of active profiles, while Drip charges based on the number of contacts in a user's account along with additional features for higher-tier plans.
  2. Email Automation Capabilities: Customer.io focuses on behavior-based email campaigns, allowing users to create personalized messages triggered by user actions, whereas Drip emphasizes visual workflow automation, enabling users to design complex automation sequences easily.
  3. Integration Options: Customer.io has fewer integrations compared to Drip, which offers a wide range of integrations with e-commerce platforms, CRMs, and other marketing tools, providing users with more connectivity options.
  4. Segmentation Features: Drip provides more advanced segmentation features, allowing users to create specific audience segments based on multiple criteria, whereas Customer.io's segmentation capabilities are more basic in comparison.
  5. Reporting and Analytics: Drip offers more detailed reporting and analytics, including revenue tracking and conversion metrics, while Customer.io has simpler reporting features that focus on email engagement and campaign performance.
  6. Ease of Use: Drip is considered to have a more user-friendly interface with intuitive design elements and drag-and-drop functionalities, making it easier for users to navigate and create automation campaigns compared to Customer.io.

In Summary, Customer.io and Drip differ in terms of pricing model, email automation capabilities, integration options, segmentation features, reporting and analytics, and ease of use, catering to different user preferences and needs.

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Detailed Comparison

Customer.io
Customer.io
Drip
Drip

Customer engagement platform for tech savvy marketers sending personalized, data-driven marketing, product, and transactional messages. Ideal for mid-market SaaS, FinTech, EdTech, mobile apps, marketplaces companies, and more.

It is the first ECRM–an Ecommerce CRM designed for building personal and profitable relationships with your customers at scale. It uses customer insight, data, and smarter email marketing automation at scale. With the best customer experience, your brand will never blend in.

Data-driven segment builder updates in real-time;Integrates with your preferred data warehouse;Transactional, newsletters, and customer journeys in one platform;No-code visual workflow builder;Android, iOS, Flutter, and React Native mobile SDKs;Multi-channel messaging: Emails, rich push notifications, SMS, in-app messages;A/B and multivariate testing;Ad audience sync;Programmatically or manually export your customer data;Manage leads and customers in one workspace;No-code and HTML/CSS email builder;Multi-language Messages;Webhooks;API;Industry-leading email code editor
Get a fuller understanding of every person across your site and marketing channels with sweet and simple Tags;Get every last detail spot-on for everyone;Track every visit and click
Statistics
Stacks
348
Stacks
63
Followers
138
Followers
50
Votes
33
Votes
0
Pros & Cons
Pros
  • 16
    Behavior based emails
  • 11
    Transactional emails
  • 6
    Newsletter to user base
Pros
  • 0
    <a href="https://staysuperfit.com/">Very Easy</a>
Integrations
Mixpanel
Mixpanel
PostgreSQL
PostgreSQL
Microsoft Azure
Microsoft Azure
Slack
Slack
Census
Census
Segment
Segment
Twilio
Twilio
Google Forms
Google Forms
Facebook Ads
Facebook Ads
Snowflake
Snowflake
Drift
Drift
Recurly
Recurly
Instapage
Instapage
Close.io
Close.io
Calendly
Calendly
Magento
Magento
PayPal
PayPal
Shopify
Shopify
Insightly
Insightly
Integromat
Integromat

What are some alternatives to Customer.io, Drip?

Mailchimp

Mailchimp

MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.

Intercom

Intercom

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

Salesforce Sales Cloud

Salesforce Sales Cloud

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

Pipedrive

Pipedrive

Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

Campaign Monitor

Campaign Monitor

Campaign Monitor makes it easy to attract new subscribers, send them beautiful email newsletters and see stunning reports on the results.

Zoho Mail

Zoho Mail

It is a secure and reliable business email solution tailor-made for your organization's communication needs. With enhanced collaboration features, it's not just an inbox—it's more.

Streak

Streak

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

Mailtrain

Mailtrain

Mailtrain is a self hosted newsletter application built on Node.js (v5+) and MySQL (v5.5+ or MariaDB).

Iterable

Iterable

Iterable empowers growth marketers to create world-class user engagement campaigns throughout the full lifecycle, and across all channels. Marketers segment users, build workflows, automate touchpoints at scale without engineering support.

OnePageCRM

OnePageCRM

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.

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