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  1. Stackups
  2. Business Tools
  3. Marketing Automation
  4. Marketing Automation
  5. Crisp vs HubSpot

Crisp vs HubSpot

OverviewComparisonAlternatives

Overview

HubSpot
HubSpot
Stacks11.5K
Followers6.1K
Votes88
Crisp
Crisp
Stacks128
Followers103
Votes21

Crisp vs HubSpot: What are the differences?

  1. Pricing Model: One key difference between Crisp and HubSpot is their pricing model. Crisp offers a straightforward pricing structure with different plans based on the features required, whereas HubSpot provides a tiered pricing model with additional costs for advanced features such as marketing automation and sales tools.

  2. Integration Capabilities: Crisp focuses on providing seamless integrations with popular CRM systems and other third-party tools, making it easy for users to connect their existing workflows. On the other hand, HubSpot offers an extensive ecosystem of integrations but may require additional configuration and setup for full functionality.

  3. Customization Options: When it comes to customization, Crisp offers a high level of customization with the ability to tailor chatbots, widgets, and messaging tools to fit specific branding needs. HubSpot, while also customizable, may require more technical expertise to fully personalize the platform to suit individual business requirements.

  4. Customer Support: Crisp places a strong emphasis on proactive customer support, providing live chat and email support to address any issues or questions promptly. HubSpot, on the other hand, offers a wide range of support options, including a knowledge base, community forums, and phone support for higher-tier plans.

  5. Analytics and Reporting: Crisp provides in-depth analytics and reporting tools to track the performance of chatbots, conversations, and user interactions, enabling users to make data-driven decisions. HubSpot offers robust analytics as well, but may require more configuration and setup to extract meaningful insights from the data.

  6. Focus on Live Chat: Crisp specializes in providing live chat solutions with advanced features such as co-browsing, file sharing, and canned responses, making it a preferred choice for businesses that prioritize real-time customer interactions. In contrast, while HubSpot also offers live chat capabilities, it is part of a more comprehensive marketing and sales platform with additional features beyond just chat functionality.

In Summary, the key differences between Crisp and HubSpot lie in their pricing model, integration capabilities, customization options, customer support, analytics and reporting tools, and focus on live chat solutions.

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Detailed Comparison

HubSpot
HubSpot
Crisp
Crisp

Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers.

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

blogging, landing pages, email marketing, web analytics, social media, CRM, SEO
Chat with your customers for free; Apps for any device; Offline email responses; Use MagicBrowse to see your visitors screen;Send automated messages to your customers; See you is using your website is live; Mobile SDK;Event Tracking; REST API; Frontend API;Customize your chat;See who your customers are using enriched data
Statistics
Stacks
11.5K
Stacks
128
Followers
6.1K
Followers
103
Votes
88
Votes
21
Pros & Cons
Pros
  • 47
    Lead management
  • 20
    Automatic customer segmenting based on properties
  • 18
    Email / Blog scheduling
  • 1
    Scam
  • 1
    Advertisement
Pros
  • 6
    Real-time visualization of clients
  • 4
    Auto-messaging
  • 4
    Instant chat
  • 2
    Mac app
  • 1
    Usage tracking
Integrations
Segment
Segment
Salesforce Sales Cloud
Salesforce Sales Cloud
Hipmob
Hipmob
RightSignature
RightSignature
NetSuite
NetSuite
Mailchimp
Mailchimp
Magento
Magento
Android SDK
Android SDK
Shopify
Shopify
Zendesk
Zendesk
Zapier
Zapier
Messenger Platform
Messenger Platform
Telegram Bot API
Telegram Bot API
Slack
Slack
Twilio
Twilio

What are some alternatives to HubSpot, Crisp?

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Marketo

Marketo

Marketing automation, social campaigns, inbound marketing, sales apps, ROI reporting - all in one place.

User

User

It is the solution for big and small businesses. All modern email marketing features and more. It recognizes users from your email campaigns and in this way, each user is automatically logged to chat.

Leadmi

Leadmi

Leadmi.io is a new age marketing automation platform which enables businesses to manage social media platforms and generate highly accurate leads leveraging social media activity and buyer persona. 

SendinBlue

SendinBlue

It is a digital marketing toolbox that's built to scale and adapt with you as you grow. You can save time and boost performance by automating your segmentation and marketing messages.

Mautic

Mautic

It is an open marketing software platform that provides you with the greatest level of integration and deep audience intelligence, enabling you to make more meaningful customer connections. It Connects all your digital properties & channels into a seamless customer experience.

Chatlio

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

erxes

erxes

It helps you attract and engage more customers while giving you high lead conversion. With erxes, all your marketing, sales and customer service tools are merged into one platform for greater output. Replace Hubspot with the mission and community-driven ecosystem. erxes replaces 3-5 apps that all charge tier features, contact size, and limited use.

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