Chaport vs Customer.io
Overview
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CLI (Node.js)
Manual
Detailed Comparison
Customer engagement platform for tech savvy marketers sending personalized, data-driven marketing, product, and transactional messages. Ideal for mid-market SaaS, FinTech, EdTech, mobile apps, marketplaces companies, and more. | Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support. |
Data-driven segment builder updates in real-time;Integrates with your preferred data warehouse;Transactional, newsletters, and customer journeys in one platform;No-code visual workflow builder;Android, iOS, Flutter, and React Native mobile SDKs;Multi-channel messaging: Emails, rich push notifications, SMS, in-app messages;A/B and multivariate testing;Ad audience sync;Programmatically or manually export your customer data;Manage leads and customers in one workspace;No-code and HTML/CSS email builder;Multi-language Messages;Webhooks;API;Industry-leading email code editor | Live chat: Talk to your customers in real time;
Chatbots: Let chatbots answer common questions and qualify leads 24/7;
Multi-channel: Let your customers contact you via live chat and messengers. Respond directly from Chaport;
Knowledge base: Launch a KB on your website and activate an FAQ bot for automated article suggestions in the chat widget;
Auto-invitations: Send automatic chat invitations to visitors based on specified rules;
Pre-chat form: Collect names, emails, phone numbers, and any other info before the chat;
Saved replies: Prepare answer templates to frequently asked questions and answer in a few clicks;
Web-, desktop, and mobile apps: Chat with customers wherever you are. |
Statistics | |
Stacks 348 | Stacks 1 |
Followers 138 | Followers 6 |
Votes 33 | Votes 1 |
Pros & Cons | |
Pros
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Integrations | |
What are some alternatives to Customer.io, Chaport?
Intercom
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
Crisp
Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
Pimcore
It is a software vendor for free and open-source customer experience management, digital asset management, product information management, multi-channel publishing and e-commerce software.
Vero
Vero is an event-driven email marketing platform for engineering, marketing, and product teams - it gives you the visibility and clarity to help you collaborate and move faster in designing and sending emails using real-time customer data.
Chatlio
You don't need yet another chat client. Talk with your customers using your existing Slack service.
saastoast
Saastoast sends real-time push notifications for key SaaS events, trial signups, upgrades, feature usage, churn risks, and more, keeping founders motivated and customer-centric by showing momentum as it happens.
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
