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SnapEngage

13
7
+ 1
1
Zopim

414
83
+ 1
28
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SnapEngage vs Zopim: What are the differences?

What is SnapEngage? Live Chat For enterprising companies. SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

What is Zopim? Real-time customer satisfaction made simple. Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design.

SnapEngage and Zopim belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by SnapEngage are:

  • Multiple Widgets
  • Co-Browsing
  • Custom Data Mapping

On the other hand, Zopim provides the following key features:

  • Easy Widget Customization- Dress up the widget to suit your website's colors and theme.
  • Customizable Greetings- Greet visitors in your very own unique manner.
  • Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.
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Pros of SnapEngage
Pros of Zopim
  • 1
    Excellent chat solution, including "Call Me" feature
  • 18
    Real-time user chat
  • 7
    Free plan for startups
  • 3
    Simple setup

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What is SnapEngage?

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

What is Zopim?

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

Need advice about which tool to choose?Ask the StackShare community!

Jobs that mention SnapEngage and Zopim as a desired skillset
CBRE
United States of America Texas Richardson
CBRE
Philippines National Capital Region Makati City
CBRE
United Kingdom of Great Britain and Northern Ireland England London
CBRE
United States of America Colorado Denver
What companies use SnapEngage?
What companies use Zopim?
See which teams inside your own company are using SnapEngage or Zopim.
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What tools integrate with SnapEngage?
What tools integrate with Zopim?

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What are some alternatives to SnapEngage and Zopim?
Intercom
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Drift
Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
See all alternatives