Olark vs Tawkto: What are the differences?
What is Olark? Live chat with your customers for sales and support. Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
What is Tawkto? A free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page. tawk.to is a free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page.
Olark and Tawkto can be categorized as "Customer Support Chat" tools.
Some of the features offered by Olark are:
- CRM & Helpdesk Integration
- Concurrent chats
- Phone support
On the other hand, Tawkto provides the following key features:
- custom widget
- chat history
"Easy to communicate with customers" is the primary reason why developers consider Olark over the competitors, whereas "Easy setup" was stated as the key factor in picking Tawkto.
According to the StackShare community, Olark has a broader approval, being mentioned in 341 company stacks & 11 developers stacks; compared to Tawkto, which is listed in 30 company stacks and 7 developer stacks.
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