Need advice about which tool to choose?Ask the StackShare community!

Intercom

6.7K
3.2K
+ 1
603
Vero

33
27
+ 1
2
Add tool

Intercom vs Vero: What are the differences?

Intercom: A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email; Vero: Enables engineering and marketing teams collaborate on designing and implementing emails using real-time customer data. Vero is an event-driven email marketing platform for engineering, marketing, and product teams - it gives you the visibility and clarity to help you collaborate and move faster in designing and sending emails using real-time customer data.

Intercom and Vero can be categorized as "Engagement/Lifecycle Marketing" tools.

Some of the features offered by Intercom are:

  • Live customer data
  • Rich user and company profiles
  • Real-time customer segments

On the other hand, Vero provides the following key features:

  • Newsletter, transactional, behaviour emails
  • Track and store your event stream in real-time using our API or Segment integration
  • Advanced email campaign reporting

According to the StackShare community, Intercom has a broader approval, being mentioned in 1411 company stacks & 217 developers stacks; compared to Vero, which is listed in 14 company stacks and 3 developer stacks.

Get Advice from developers at your company using StackShare Enterprise. Sign up for StackShare Enterprise.
Learn More
Pros of Intercom
Pros of Vero
  • 168
    Know who your users are
  • 115
    Auto-messaging
  • 107
    In-app messaging as well as email
  • 88
    Customer support
  • 68
    Usage tracking
  • 18
    Great Blog
  • 11
    Organized engagement, great ui & service
  • 9
    Direct chat with customers on your site
  • 4
    Very helpful
  • 3
    Onboarding new users
  • 2
    Tirman
  • 2
    No Mac app
  • 2
    Free tier
  • 2
    Filter and segment users
  • 2
    Github integration
  • 2
    Very Useful
  • 1
    Amazing Support
  • 1
    Advanced templating tags

Sign up to add or upvote prosMake informed product decisions

Cons of Intercom
Cons of Vero
  • 7
    Changes pricing model all the time
    Be the first to leave a con

    Sign up to add or upvote consMake informed product decisions

    What is Intercom?

    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

    What is Vero?

    Vero is an event-driven email marketing platform for engineering, marketing, and product teams - it gives you the visibility and clarity to help you collaborate and move faster in designing and sending emails using real-time customer data.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Intercom?
    What companies use Vero?
    See which teams inside your own company are using Intercom or Vero.
    Sign up for StackShare EnterpriseLearn More

    Sign up to get full access to all the companiesMake informed product decisions

    What tools integrate with Intercom?
    What tools integrate with Vero?

    Sign up to get full access to all the tool integrationsMake informed product decisions

    Blog Posts

    GitHubPythonReact+42
    49
    40724
    GitHubGitSlack+30
    27
    18322
    What are some alternatives to Intercom and Vero?
    Zendesk
    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    Drift
    Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
    Crisp
    Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
    Front
    Front allows you to collaborate with your team, stay productive, and use email and social together. Currently available on Mac, Windows, Web, and Mobile.
    HubSpot
    Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers.
    See all alternatives