Google My Business vs Intercom

Overview

Intercom

Stacks6.7K

Followers3.2K

Votes604

Google My Business

Stacks37

Followers19

Votes0

Google My Business vs Intercom: What are the differences?

Google My Business: Engage with customers on Google for free. It is a free and easy-to-use tool for businesses and organizations to manage their online presence across Google, including Search and Maps. If you verify and edit your business information, you can both help customers find your business and tell them your story; Intercom: A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

Google My Business and Intercom can be categorized as "Engagement/Lifecycle Marketing" tools.

Some of the features offered by Google My Business are:

Get customers with a great Business Profile
Give customers more ways to reach you
See how customers connect

On the other hand, Intercom provides the following key features:

Live customer data
Rich user and company profiles
Real-time customer segments

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Detailed Comparison

Intercom	Google My Business
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.	It is a free and easy-to-use tool for businesses and organizations to manage their online presence across Google, including Search and Maps. If you verify and edit your business information, you can both help customers find your business and tell them your story.
Live customer data;Rich user and company profiles;Real-time customer segments;Email and in-app messages;Auto-messages based on time or behavior;Custom email templates;Rich, personalized message composer;Performance metrics;Event tracking;A/B testing;Web & mobile compatibility;APIs and webhooks	Get customers with a great Business Profile; Give customers more ways to reach you; See how customers connect
Statistics
Stacks 6.7K	Stacks 37
Followers 3.2K	Followers 19
Votes 604	Votes 0
Pros & Cons
Pros 169 Know who your users are 115 Auto-messaging 107 In-app messaging as well as email 88 Customer support 68 Usage tracking Cons 7 Changes pricing model all the time	No community feedback yet
Integrations
Stripe Zendesk Zapier Segment Salesforce Sales Cloud Mailchimp GitHub Slack HipChat	No integrations available

What are some alternatives to Intercom, Google My Business?

Customer.io

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