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GitHelp

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9
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SupportBee

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GitHelp vs SupportBee: What are the differences?

What is GitHelp? ZenDesk for open source projects. GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts.

What is SupportBee? The easiest way to manage customer support emails. SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

GitHelp and SupportBee can be primarily classified as "Help Desk" tools.

Some of the features offered by GitHelp are:

  • GitHub Integration
  • Matching
  • Relevant Content

On the other hand, SupportBee provides the following key features:

  • Handle Multiple Email Addresses
  • HTML Email Ticketing
  • Lightning Fast Email Importing
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What is GitHelp?

GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

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Jobs that mention GitHelp and SupportBee as a desired skillset
CBRE
United States of America California Santa Monica
CBRE
United States of America South Carolina Moncks Corner
CBRE
United States of America South Carolina Moncks Corner
CBRE
United Kingdom of Great Britain and Northern Ireland England Reading
CBRE
United Kingdom of Great Britain and Northern Ireland England London
CBRE
United States of America New York New York City
What companies use GitHelp?
What companies use SupportBee?
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What tools integrate with GitHelp?
What tools integrate with SupportBee?

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What are some alternatives to GitHelp and SupportBee?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
See all alternatives