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  5. CTO.ai vs HelpDesk+

CTO.ai vs HelpDesk+

OverviewComparisonAlternatives

Overview

HelpDesk+
HelpDesk+
Stacks12
Followers12
Votes0
CTO.ai
CTO.ai
Stacks13
Followers14
Votes0

HelpDesk+ vs CTO.ai: What are the differences?

What is HelpDesk+? Jira service desk for Slack. It makes it easy for your team to create and track help requests and streamlines your support process. It automatically maps all of your service request forms to Slack and creates workflows for each request type.

What is CTO.ai? Build, share & run developer workflows in the CLI + Slack. Slack-first, serverless DevOps platform for automating developer workflows in the CLI + Slack, without having to build for each specific platform. In short, streamline and accelerate your development team by enabling DevOps on Slack. We call it SlackOps.

HelpDesk+ and CTO.ai can be primarily classified as "Slack" tools.

Some of the features offered by HelpDesk+ are:

  • Threaded conversations
  • View & Update Requests
  • Notifications for updates from anywhere

On the other hand, CTO.ai provides the following key features:

  • Enable teams to build, run, and share workflow automation
  • Automate across tools and the entire developer lifecycle
  • Publish Ops privately to your team or in our community registry

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Detailed Comparison

HelpDesk+
HelpDesk+
CTO.ai
CTO.ai

It makes it easy for your team to create and track help requests and streamlines your support process. It automatically maps all of your service request forms to Slack and creates workflows for each request type.

Slack-first, serverless DevOps platform for automating developer workflows in the CLI + Slack, without having to build for each specific platform. In short, streamline and accelerate your development team by enabling DevOps on Slack. We call it SlackOps.

Threaded conversations; View & Update Requests; Notifications for updates from anywhere
Enable teams to build, run, and share workflow automation; Automate across tools and the entire developer lifecycle; Publish Ops privately to your team or in our community registry; Develop workflows in your language of choice
Statistics
Stacks
12
Stacks
13
Followers
12
Followers
14
Votes
0
Votes
0
Integrations
Slack
Slack
Kubernetes
Kubernetes
Golang
Golang
Slack
Slack
GitHub
GitHub
Python
Python
Amazon EKS
Amazon EKS

What are some alternatives to HelpDesk+, CTO.ai?

Zendesk

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

UserVoice

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Help Scout

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Kayako

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Desk.com

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Groove

Groove

Build better customer experiences with Groove

FreshDesk

FreshDesk

Freshdesk is an on demand customer support software that works across multiple support channels.

Zammad

Zammad

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

Vision Helpdesk

Vision Helpdesk

It is an all-in-one Help Desk platform for businesses of all sizes. In addition to its basic help desk capabilities, it offers ITSM Service Desk Software & Live Chat Software.

Jitbit Helpdesk

Jitbit Helpdesk

Jitbit is a ticketing system for customer service teams, offered both as a "SaaS" cloud hosted solution, and an "on-premise" version that you can install on your own server. Has everything you'd expect from a help desk software, but lowest possible price.

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