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Crisp

122
101
+ 1
21
Drift

153
96
+ 1
0
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Crisp vs Drift: What are the differences?

What is Crisp? Simple Customer service built for startups. Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

What is Drift? A messaging app that helps you grow your business. Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

Crisp and Drift can be primarily classified as "Customer Support Chat" tools.

Some of the features offered by Crisp are:

  • Chat with your customers for free
  • Apps for any device
  • Offline email responses

On the other hand, Drift provides the following key features:

  • Know who your users are and what they are doing with live customer data
  • Segment in real-time with up to date data from your app or 3rd party integrations
  • Enhanced User and Company profiles

Formlabs, Kraut Computing, and Zenfulfillment are some of the popular companies that use Drift, whereas Crisp is used by StreamJar, cSite, and mkdev. Drift has a broader approval, being mentioned in 32 company stacks & 9 developers stacks; compared to Crisp, which is listed in 29 company stacks and 4 developer stacks.

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Pros of Crisp
Pros of Drift
  • 6
    Real-time visualization of clients
  • 4
    Instant chat
  • 4
    Auto-messaging
  • 2
    Mac app
  • 1
    Customer support
  • 1
    In-app messaging as well as email
  • 1
    Know who your users are
  • 1
    Direct chat with customers on your site
  • 1
    Usage tracking
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    What is Crisp?

    Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

    What is Drift?

    Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

    Need advice about which tool to choose?Ask the StackShare community!

    Jobs that mention Crisp and Drift as a desired skillset
    What companies use Crisp?
    What companies use Drift?
    See which teams inside your own company are using Crisp or Drift.
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    What tools integrate with Crisp?
    What tools integrate with Drift?

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    Blog Posts

    Jul 2 2019 at 9:34PM

    Segment

    Google AnalyticsAmazon S3New Relic+25
    10
    6803
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