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Drift vs Chaskiq: What are the differences?
Developers describe Drift as "A messaging app that helps you grow your business". Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere. On the other hand, Chaskiq is detailed as "An open source alternative to Intercom, Drift and others". It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery.
Drift and Chaskiq can be primarily classified as "Customer Support Chat" tools.
Some of the features offered by Drift are:
- Know who your users are and what they are doing with live customer data
- Segment in real-time with up to date data from your app or 3rd party integrations
- Enhanced User and Company profiles
On the other hand, Chaskiq provides the following key features:
- Embedable Widget Messenger
- Campaigns
- Screenshots
Chaskiq is an open source tool with 103 GitHub stars and 7 GitHub forks. Here's a link to Chaskiq's open source repository on GitHub.