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Olark vs Userlike: What are the differences?
What is Olark? Live chat with your customers for sales and support. Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
What is Userlike? Live chat software for website and mobile support. It is a live chat software that allows your users connect to your support operators in the moment of greatest need - when they browse your product pages and have a question. It drives customer satisfaction and raises conversion by enabling a faster and more personal way to connect with your website visitors.
Olark and Userlike can be categorized as "Customer Support Chat" tools.
Pros of Olark
- Easy to communicate with customers28
- Simple setup14
- Good interface11
- Free8
- Chrome/Safari notifications about new messages4
- Gchat integration2
- Integrated Feedback2
- great support1