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Olark vs Prudio Live Chat: What are the differences?
Developers describe Olark as "Live chat with your customers for sales and support". Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs. On the other hand, Prudio Live Chat is detailed as "Engage your website visitors through Slack". Prudio is the easiest way to engage your website visitors through Slack. Using our chat widget, your customers can talk with you using any device.
Olark and Prudio Live Chat belong to "Customer Support Chat" category of the tech stack.
Some of the features offered by Olark are:
- CRM & Helpdesk Integration
- Concurrent chats
- Phone support
On the other hand, Prudio Live Chat provides the following key features:
- Live chat
- Communication
- Slack
Pros of Olark
- Easy to communicate with customers28
- Simple setup14
- Good interface11
- Free8
- Chrome/Safari notifications about new messages4
- Gchat integration2
- Integrated Feedback2
- great support1