Looker vs Nicereply vs Superset

Overview

Nicereply

Stacks11

Followers13

Votes1

Looker

Stacks632

Followers656

Votes9

Superset

Stacks420

Followers1.0K

Votes45

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CLI (Node.js)

Manual

Advice on Nicereply, Looker, Superset

Vojtech

Head of Data at Mews

Nov 24, 2019

Decided

Power BI is really easy to start with. If you have just several Excel sheets or CSV files, or you build your first automated pipeline, it is actually quite intuitive to build your first reports.

And as we have kept growing, all the additional features and tools were just there within the Azure platform and/or Office 365.

Since we started building Mews, we have already passed several milestones in becoming start up, later also a scale up company and now getting ready to grow even further, and during all these phases Power BI was just the right tool for us.

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Comments

Wei

CTO at Flux Work

Jan 8, 2020

Decided

Very easy-to-use UI. Good way to make data available inside the company for analysis.

Has some built-in visualizations and can be easily integrated with other JS visualization libraries such as D3.

Can be embedded into product to provide reporting functions.

Support team are helpful.

The only complain I have is lack of API support. Hard to track changes as codes and automate report deployment.

230k views230k

Comments

Detailed Comparison

Nicereply	Looker	Superset
Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.	We've built a unique data modeling language, connections to today's fastest analytical databases, and a service that you can deploy on any infrastructure, and explore on any device. Plus, we'll help you every step of the way.	Superset's main goal is to make it easy to slice, dice and visualize data. It empowers users to perform analytics at the speed of thought.
Easy to Set-Up- Just paste a link onto your email signature and receive feedback immediately;Customize your rating page;Identify your most and least satisfied customers;Weekly & monthly reports;Integration with Your Help Desk or CRM System;Let people share their ratings via social sharing	Zero-lag access to data;No limits;Personalized setup and support;No uploading, warehousing, or indexing;Deploy anywhere;Works in any browser, anywhere;Personalized access points	A rich set of visualizations to analyze your data, as well as a flexible way to extend the capabilities;An extensible, high granularity security model allowing intricate rules on who can access which features, and integration with major authentication providers (database, OpenID, LDAP, OAuth & REMOTE_USER through Flask AppBuiler);A simple semantic layer, allowing to control how data sources are displayed in the UI, by defining which fields should show up in which dropdown and which aggregation and function (metrics) are made available to the user;Deep integration with Druid allows for Caravel to stay blazing fast while slicing and dicing large, realtime datasets;
Statistics
Stacks 11	Stacks 632	Stacks 420
Followers 13	Followers 656	Followers 1.0K
Votes 1	Votes 9	Votes 45
Pros & Cons
Pros 1 Helps me to evaluate my helpdesk team.	Pros 4 GitHub integration 4 Real time in app customer chat support 1 Reduces the barrier of entry to utilizing data Cons 3 Price	Pros 13 Awesome interactive filtering 9 Free 6 Wide SQL database support 6 Shareable & editable dashboards 5 Great for data collaborating on data exploration Cons 4 Link diff db together "Data Modeling " 3 Ugly GUI 3 It is difficult to install on the server
Integrations
Gmail Kayako Salesforce Sales Cloud Zendesk Desk.com FreshDesk Help Scout	No integrations available	No integrations available

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