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Intercom

6.4K
2.9K
+ 1
602
SendBird

119
366
+ 1
77
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Pros of Intercom
Pros of SendBird
  • 167
    Know who your users are
  • 115
    Auto-messaging
  • 107
    In-app messaging as well as email
  • 88
    Customer support
  • 68
    Usage tracking
  • 18
    Great Blog
  • 11
    Organized engagement, great ui & service
  • 9
    Direct chat with customers on your site
  • 4
    Very helpful
  • 3
    Onboarding new users
  • 2
    Tirman
  • 2
    No Mac app
  • 2
    Free tier
  • 2
    Filter and segment users
  • 2
    Github integration
  • 2
    Very Useful
  • 13
    Active support is impressive. (Support for private deve
  • 10
    Easy to use
  • 9
    Pre-built UI for major platforms
  • 8
    Migration API for customers using other chat services
  • 7
    First chat SDK officially supports Xamarin
  • 7
    Scalability is awesome
  • 5
    Cool product
  • 5
    Because my product guy told me to
  • 5
    Unlimited number of users in public chat
  • 4
    Flexible message format ex) json, xml
  • 2
    Out of the box api and features
  • 2
    Intuitive and feature-packed

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Cons of Intercom
Cons of SendBird
  • 7
    Changes pricing model all the time
  • 2
    Policy on concurrent users leads to overages and overch
  • 2
    Prices ramp up exponentially

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What is Intercom?

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

What is SendBird?

SendBird is a Messaging SDK, Chat API, and fully managed chat infrastructure for your mobile apps and websites. Embeddable chat for iOS, Android, JavaScript, Unity, .NET.

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What companies use Intercom?
What companies use SendBird?
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What tools integrate with Intercom?
What tools integrate with SendBird?

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Blog Posts

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