FullStory vs Hotjar

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FullStory

211
202
+ 1
32
Hotjar

1.3K
196
+ 1
0
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FullStory vs Hotjar: What are the differences?

What is FullStory? Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers.

What is Hotjar? See how visitors are really using your website, collect user feedback and turn more visitors into customers. See how visitors are really using your website, collect user feedback and turn more visitors into customers.

FullStory can be classified as a tool in the "User Feedback as a Service" category, while Hotjar is grouped under "Heatmap Analytics".

According to the StackShare community, Hotjar has a broader approval, being mentioned in 112 company stacks & 24 developers stacks; compared to FullStory, which is listed in 75 company stacks and 9 developer stacks.

Pros of FullStory
Pros of Hotjar
  • 8
    See full user sessions
  • 5
    Speed up playback
  • 5
    "Skip inactivity" during playback
  • 5
    Playback console errors as they happen
  • 3
    Easy integration through Segment
  • 3
    User event stream
  • 3
    Segment users based on actions
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    Cons of FullStory
    Cons of Hotjar
    • 1
      Expensive
    • 1
      If you're using it via Segment, it's all or nothing
    • 1
      We'll never get through all the sessions recorded
    • 1
      Doesn't integrate with our exception monitoring
    • 1
      Doesn't work with iframe

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    What is FullStory?

    FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.

    What is Hotjar?

    See how visitors are really using your website, collect user feedback and turn more visitors into customers.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use FullStory?
    What companies use Hotjar?

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    What tools integrate with FullStory?
    What tools integrate with Hotjar?

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    Blog Posts

    Jul 2 2019 at 9:34PM
    https://img.stackshare.io/stack/374725/default_11e3fd22f9363f9e6b2bd10a6a73e7a93b3a221c.png logo

    Segment

    Google AnalyticsAmazon S3New Relic+25
    10
    5206
    What are some alternatives to FullStory and Hotjar?
    LogRocket
    LogRocket helps product teams build better experiences for their users. By recording videos of user sessions along with logs and network data, LogRocket surfaces UX problems and reveals the root cause of every bug.
    ClickTale
    ClickTale tracks every mouse move, click and scroll, creating playable videos of customers’ entire browsing sessions as well as powerful visual heatmaps and behavioral reports that perfectly complement traditional web analytics. As a fully hosted subscription service, ClickTale is cost-effective and quick to set up.
    Google Analytics
    Google Analytics lets you measure your advertising ROI as well as track your Flash, video, and social networking sites and applications.
    Mixpanel
    Mixpanel helps companies build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain to improve their user experience.
    Inspectlet
    Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how visitors are using your site again.
    See all alternatives
    Interest over time
    How much does FullStory cost?
    How much does Hotjar cost?