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FullStory vs Hotjar: What are the differences?
What is FullStory? Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers.
What is Hotjar? See how visitors are really using your website, collect user feedback and turn more visitors into customers. See how visitors are really using your website, collect user feedback and turn more visitors into customers.
FullStory can be classified as a tool in the "User Feedback as a Service" category, while Hotjar is grouped under "Heatmap Analytics".
According to the StackShare community, Hotjar has a broader approval, being mentioned in 112 company stacks & 24 developers stacks; compared to FullStory, which is listed in 75 company stacks and 9 developer stacks.
Pros of FullStory
- See full user sessions8
- "Skip inactivity" during playback5
- Playback console errors as they happen5
- Speed up playback5
- Easy integration through Segment3
- Segment users based on actions3
- User event stream3
- CRAZY expensive after free plan1
Pros of Hotjar
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Cons of FullStory
- Expensive2
- If you're using it via Segment, it's all or nothing1
- We'll never get through all the sessions recorded1
- Doesn't integrate with our exception monitoring1
Cons of Hotjar
- Doesn't work with iframe4
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What is FullStory?
What is Hotjar?
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What companies use FullStory?
What companies use Hotjar?
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What tools integrate with FullStory?
What tools integrate with Hotjar?
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