Drift vs Channels: What are the differences?
What is Drift? A messaging app that helps you grow your business. Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
What is Channels? Power up your customer service. It connects to your favorite platforms to power up every conversation you have. Ask fewer questions and get straight to the point.
Drift and Channels can be primarily classified as "Customer Support Chat" tools.
Some of the features offered by Drift are:
- Know who your users are and what they are doing with live customer data
- Segment in real-time with up to date data from your app or 3rd party integrations
- Enhanced User and Company profiles
On the other hand, Channels provides the following key features:
- eCommerce Integrations - Shopify and Magento
- Pipedrive Integration
- LiveChat Integration
What is Channels?
What is Drift?
Need advice about which tool to choose?Ask the StackShare community!
What companies use Channels?
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