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  1. Stackups
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  4. Voice And SMS
  5. Twilio vs WebRTC

Twilio vs WebRTC

OverviewDecisionsComparisonAlternatives

Overview

Twilio
Twilio
Stacks11.5K
Followers8.8K
Votes521
WebRTC
WebRTC
Stacks322
Followers538
Votes6

Twilio vs WebRTC: What are the differences?

Introduction

This Markdown code provides a comparison between Twilio and WebRTC, highlighting the key differences between the two technologies.

  1. Programming Interface: Twilio provides a comprehensive RESTful API that allows developers to integrate voice, video, and messaging functionalities into their applications. On the other hand, WebRTC is an open-source project that provides a collection of APIs and protocols to enable real-time communication directly in web browsers, without the need for any plugins or additional software.

  2. Platform Flexibility: Twilio is a cloud communication platform that works across various devices, browsers, and operating systems. It provides a high level of flexibility in terms of integrating communication functionalities into different applications. Conversely, WebRTC is native to web browsers and is primarily used for in-browser communication. It is limited to web-based applications and may not provide the same level of flexibility for offline or non-web applications.

  3. Media Handling: Twilio offers advanced media handling capabilities, allowing developers to control and manipulate audio, video, and messaging streams as per their application's requirements. It provides features like call recording, conference calling, and transcription services. WebRTC, on the other hand, focuses on real-time communication within the browser and does not provide fine-grained control over media streams by default. However, it can be extended with additional libraries to achieve similar capabilities.

  4. Signaling Protocol: Twilio uses its proprietary signaling protocol for establishing and managing communication sessions between clients and servers. It handles signaling, call control, and other communication-related tasks through its RESTful API. WebRTC, on the other hand, utilizes a standardized signaling protocol called Session Initiation Protocol (SIP). WebRTC clients communicate using the Real-Time Transport Protocol (RTP) for media transport.

  5. Network Traversal: Twilio provides TURN (Traversal Using Relays around NAT) servers to overcome network traversal issues in real-time communication. These servers help establish direct peer-to-peer connections even in situations where clients are behind firewalls or use Network Address Translation (NAT). WebRTC also supports TURN servers but can use peer-to-peer communication directly whenever possible, improving network efficiency in certain scenarios.

  6. Pricing Model: Twilio follows a usage-based pricing model, wherein customers are billed for their usage of voice, video, and messaging services. The pricing is dependent on factors such as the number of minutes, number of messages, and data transfer involved in communication. WebRTC, being an open-source project, does not inherently have any pricing associated with its usage. However, additional costs may be incurred if third-party vendors or infrastructure services are used alongside WebRTC.

In Summary, Twilio provides a comprehensive cloud communication platform with a REST API, advanced media handling, proprietary signaling protocol, and a usage-based pricing model. WebRTC, as an open-source project, allows for real-time communication within web browsers, based on standardized signaling and media transport protocols, with inherent browser compatibility.

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Advice on Twilio, WebRTC

Ritwik
Ritwik

May 27, 2020

Needs adviceonWebRTCWebRTCAmazon ChimeAmazon ChimeAgoraAgora

Hello. So, I wanted to make a decision on whether to use WebRTC or Amazon Chime for a conference call (meeting). My plan is to build an app with features like video broadcasting, and the ability for all the participants to talk and chat. I have used Agora's web SDK for video broadcasting, and Socket.IO for chat features. As I read the comparison between Amazon Chime and WebRTC, it further intrigues me on what I should use given my scenario? Is there any way that so many related technologies could be a hindrance to the other? Any advice would be appreciated. Thanks. Ritwik Neema

463k views463k
Comments
Finch
Finch

Ops at SLS

Jul 23, 2020

Needs adviceonSalesforce Sales CloudSalesforce Sales CloudSalesforceSalesforce

Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!

189k views189k
Comments
Dainis
Dainis

Marketing project manager at Colortime

Jan 31, 2020

Needs advice

Hello! We need to integrate an SMS gateway into our app for user phone verification. As we are just starting, we are searching for the most affordable/best price/performance option for SMS gateway to verify client phone numbers with the code, maybe you can suggest something between those two or maybe something else. We are planning to do business in Europe

135k views135k
Comments

Detailed Comparison

Twilio
Twilio
WebRTC
WebRTC

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

It is a free, open project that enables web browsers with Real-Time Communications (RTC) capabilities via simple JavaScript APIs. The WebRTC components have been optimized to best serve this purpose.

Phone- Phone Numbers API;Phone- Convert Text to Speech and Play Audio;Phone- Record Calls and Store Them;Phone- Create Conferences;Phone- API Queueing;Phone- Call Queues;Phone- Convert Speech to Text;Phone- Usage API;Phone- Status Callbacks and Logs;Phone- Global Reach;SMS- Supports Unicode;SMS- Message Queueing;SMS- Realtime API;SMS- Global Reach;SMS- Status Callbacks and Logs;SMS- Usage metering & API triggers;SMS- Voice Enabled Numbers;SMS- Short Codes;Two-factor authentication;Call tracking;Voice broadcasting;Cloud IVR;Mobile app distribution
-
Statistics
Stacks
11.5K
Stacks
322
Followers
8.8K
Followers
538
Votes
521
Votes
6
Pros & Cons
Pros
  • 148
    Powerful, simple, and well documented api
  • 88
    RESTful API
  • 66
    Clear pricing
  • 61
    Great sms services
  • 58
    Low cost of entry
Cons
  • 4
    Predictable pricing
  • 2
    Expensive
Pros
  • 3
    OpenSource
  • 2
    No Download
  • 1
    You can write anything around it, because it's a protoc
Integrations
Google App Engine
Google App Engine
Bugsnag
Bugsnag
Zendesk
Zendesk
Twilio SendGrid
Twilio SendGrid
Parse
Parse
No integrations available

What are some alternatives to Twilio, WebRTC?

Discord

Discord

Discord is a modern free voice & text chat app for groups of gamers. Our resilient Erlang backend running on the cloud has built in DDoS protection with automatic server failover.

Skype

Skype

Skype’s text, voice and video make it simple to share experiences with the people that matter to you, wherever they are.

Zoom

Zoom

Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.

Google Meet

Google Meet

It is the business-oriented version of Google's Hangouts platform and is suitable for businesses of all sizes. It allows users to dial in phone numbers to access meetings, thus enabling users with slow internet connection to call in.

Jitsi

Jitsi

Jitsi (acquired by 8x8) is a set of open-source projects that allows you to easily build and deploy secure videoconferencing solutions. At the heart of Jitsi are Jitsi Videobridge and Jitsi Meet, which let you have conferences on the internet, while other projects in the community enable other features such as audio, dial-in, recording, and simulcasting.

Nexmo

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Plivo

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

Webex

Webex

Collaborate with colleagues across your organization, or halfway across the planet. Meet online and share files, information, and expertise. Collaborate from wherever you are with Webex mobile apps for IPhone, iPad, Android, or Blackberry. If you can get online, you can work together.

Agora

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

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