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  1. Stackups
  2. Business Tools
  3. CRM
  4. CRM
  5. Salesforce vs Salesforce Sales Cloud

Salesforce vs Salesforce Sales Cloud

OverviewComparisonAlternatives

Overview

Salesforce Sales Cloud
Salesforce Sales Cloud
Stacks2.7K
Followers1.7K
Votes64
Salesforce
Salesforce
Stacks840
Followers671
Votes0

Salesforce vs Salesforce Sales Cloud: What are the differences?

Introduction

Salesforce and Salesforce Sales Cloud are both powerful CRM platforms used by businesses to manage customer relationships, but they have key differences that set them apart.

  1. Focus on Sales: Salesforce Sales Cloud is specifically designed to streamline and optimize sales processes, while Salesforce as a whole encompasses a broader range of functionalities beyond just sales. Sales Cloud offers features like lead and opportunity management, sales forecasting, and customizable sales pipelines, making it ideal for sales teams looking to boost efficiency and revenue.

  2. Mobile Capabilities: Salesforce Sales Cloud places a strong emphasis on mobile accessibility, allowing sales representatives to access important data and make updates on the go through the Salesforce mobile app. This ensures that sales teams can stay connected and productive even when they are away from their desks, making it easier to close deals and provide excellent customer service.

  3. Integration with Third-Party Apps: While Salesforce itself offers a wide range of features and functionalities, Salesforce Sales Cloud allows for seamless integration with various third-party apps and tools through the Salesforce AppExchange. This makes it easy for businesses to customize their CRM solution and add unique capabilities that cater to their specific needs, enhancing the overall user experience and efficiency.

  4. Lead Management: Salesforce Sales Cloud offers comprehensive lead management tools that help sales teams effectively track, prioritize, and nurture leads throughout the sales cycle. This includes lead scoring, assignment rules, and automated lead nurturing, enabling sales representatives to focus their efforts on leads most likely to convert into customers and drive revenue.

  5. Customer Service Functionality: Salesforce Sales Cloud includes customer service tools such as case management and service console, making it easier for sales teams to handle customer issues and inquiries effectively. This integrated approach to sales and customer service allows businesses to provide a seamless and personalized experience to their customers, leading to increased satisfaction and loyalty.

  6. Reporting and Analytics: Salesforce Sales Cloud offers robust reporting and analytics capabilities that provide valuable insights into sales performance, pipeline health, and customer behavior. Sales teams can leverage these data-driven insights to make informed decisions, identify trends, and optimize their sales strategies for better results, ultimately driving revenue and business growth.

In Summary, Salesforce Sales Cloud is a specialized CRM platform tailored specifically for sales teams, offering advanced sales features, mobile accessibility, integration capabilities, lead management tools, customer service functionality, and powerful reporting and analytics tools.

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Detailed Comparison

Salesforce Sales Cloud
Salesforce Sales Cloud
Salesforce
Salesforce

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

It is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Social accounts and contacts- Gain insights from popular social media sites—like Facebook, Twitter, LinkedIn, YouTube, and Klout—right within Salesforce to help you increase productivity.;Mobile- Log calls, respond to hot leads, work with opportunities, or check dashboards no matter where you are.;Opportunities and quotes- Get details about the deals you and your team are working on–deal stage, products, competition, quotes, and deal team conversations are available via your application, and in real time on your Chatter feed.;Email integration- Work with the email applications you already use every day. Whether your company uses Microsoft Outlook or Gmail, no one needs to change the way they work, so everyone stays productive.;Chatter- Tap into the wisdom of your employee social network. Get the resources you need to close more deals, faster. Find experts, access competitive information, and track deals wherever you are.;Forecasting- Forecasting accuracy has never been this easy. Get in-line editing, override visibility, multi-currency support, custom forecast categories, and a complete, real-time view in to your team's forecasts.;Analytics- Dashboards offer a real-time picture of your business at a glance. Dig deeper with real-time Reports that anyone can create.;Marketing and leads- Optimize campaigns from lead to close, on every channel.;Approvals and workflow- Use Visual Workflow to rapidly design and run any business process with drag and drop simplicity.;Files and libraries- Now it's easier to share files, discuss them, publish the best, and track your content in real-time.;Partner management- Use the Partner Portal to build loyalty, collaborate with your channel, and drive more deals, and connect your Salesforce to your partners' to collaborate on opportunities, leads, and much more with Salesforce-to-Salesforce.;Data.com- Get contacts and company profiles from the leading data sources, right inside the Sales Cloud. Connect with key decision makers faster, easily plan territories, and increase sales and marketing productivity with up-to-date, accurate data.;AppExchange- Extend your success with the AppExchange, the world's leading cloud apps marketplace, with thousands of sales applications, social enterprise tools, and expert services ready to deploy Salesforce.
Move deals faster by tracking customer information and interactions in one place; Make more insightful decisions — faster, and from anywhere — with the most up-to-date information; Drive customer engagement by automating and personalising your email marketing at scale; Deliver exceptional social experiences by connecting them to marketing, sales, and service; 24/7 customer support team to help all users from Small business to Enterprise
Statistics
Stacks
2.7K
Stacks
840
Followers
1.7K
Followers
671
Votes
64
Votes
0
Pros & Cons
Pros
  • 43
    Top crm
  • 16
    Powerful reporting
  • 1
    Lead Management
  • 1
    Usage tracking
  • 1
    Email campaigns
No community feedback yet
Integrations
Box
Box
Conceptboard
Conceptboard
Desk.com
Desk.com
Formstack
Formstack
FreshDesk
FreshDesk
Get Satisfaction
Get Satisfaction
Harvest
Harvest
Hipmob
Hipmob
HubSpot
HubSpot
Jive Social Intranet
Jive Social Intranet
Slack
Slack
Dropbox
Dropbox
Jira
Jira
G Suite
G Suite
ActiveCampaign
ActiveCampaign
Mailchimp
Mailchimp
QuickBooks
QuickBooks
HelloSign
HelloSign
DocuSign
DocuSign

What are some alternatives to Salesforce Sales Cloud, Salesforce?

Pipedrive

Pipedrive

Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

Streak

Streak

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

OnePageCRM

OnePageCRM

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.

Highrise

Highrise

Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.

Close.io

Close.io

Close allows startups to close more deals and make more sales. Salespeople can spend more time communicating with their customers and less time on data entry because all activities are automatically tracked.

Odoo

Odoo

It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.

Zoho CRM

Zoho CRM

Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

Lemprep

Lemprep

Lemprep gives sales reps a competitive edge by transforming minimal inputs into deep, actionable intelligence. Discover buyer pain points, organizational priorities, and market opportunities so you can run impactful, high-confidence sales calls that drive predictable results.

Capsule CRM

Capsule CRM

Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

Captira Bail Management Software

Captira Bail Management Software

#1 Bail software for 15+ years to service Bail Agents and Bail Agencies. Captira includes the best CRM type features to manage defendants and indemnitors plus it includes eSign, GPS check-ins, GeoFence, Bail Pay, and powerful automation. All built to simplify case management and boost efficiency.

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