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Hotjar

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Smartlook

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Hotjar vs Smartlook: What are the differences?

Hotjar: See how visitors are really using your website, collect user feedback and turn more visitors into customers. See how visitors are really using your website, collect user feedback and turn more visitors into customers; Smartlook: The easiest way how to record the screen of your visitors. It is a qualitative analytics solution for web and mobile helping lots of businesses of all sizes and industries answer the whys behind users actions.

Hotjar and Smartlook belong to "Heatmap Analytics" category of the tech stack.

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Pros of Hotjar
Pros of Smartlook
    Be the first to leave a pro
    • 9
      Good price plans
    • 9
      Works in web and mobile
    • 8
      Easy to use dashboard
    • 6
      Helps me to improve navigation and content layout
    • 5
      Easy to use for a newbie
    • 3
      Good data retention for historical analysis
    • 2
      The data shown is perfect
    • 1
      Works great for digital marketing research

    Sign up to add or upvote prosMake informed product decisions

    Cons of Hotjar
    Cons of Smartlook
    • 2
      Doesn't work with iframe
      Be the first to leave a con

      Sign up to add or upvote consMake informed product decisions

      What is Hotjar?

      See how visitors are really using your website, collect user feedback and turn more visitors into customers.

      What is Smartlook?

      Smartlook is a qualitative analytics solution for iOS and Android apps. Understand how users interact with your app — watch recordings, track events, and build conversion funnels.

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      What companies use Hotjar?
      What companies use Smartlook?
      See which teams inside your own company are using Hotjar or Smartlook.
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      What tools integrate with Hotjar?
      What tools integrate with Smartlook?

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      Blog Posts

      Jul 2 2019 at 9:34PM

      Segment

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      What are some alternatives to Hotjar and Smartlook?
      Crazy Egg
      Crazy Egg gives you the competitive advantage to improve your website in a heartbeat without the high costs.
      FullStory
      FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.
      Mixpanel
      Mixpanel helps companies build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain to improve their user experience.
      ClickTale
      ClickTale tracks every mouse move, click and scroll, creating playable videos of customers’ entire browsing sessions as well as powerful visual heatmaps and behavioral reports that perfectly complement traditional web analytics. As a fully hosted subscription service, ClickTale is cost-effective and quick to set up.
      SumoMe
      It is a suite of widget-like apps free to install on any HTML or popular CMS-based website. Designed to grow traffic and maximize content engagement, users can install tools including List Builder, Heat Maps and Share from a single plugin.
      See all alternatives
      How developers use Hotjar and Smartlook
      NeverFriday Software Expertise uses
      Hotjar

      To watch how users are interacting with the site in order to fix any issues they may be encountering (such as wrong size of image, broken links, not enough content on a page, etc.)

      Harba uses
      Hotjar

      User experience improvements from statistics.

      Hund uses
      Hotjar

      Visual insights into user interaction.