StackShareStackShare
Follow on
StackShare

Discover and share technology stacks from companies around the world.

Follow on

© 2025 StackShare. All rights reserved.

Product

  • Stacks
  • Tools
  • Feed

Company

  • About
  • Contact

Legal

  • Privacy Policy
  • Terms of Service
  1. Stackups
  2. Business Tools
  3. Customer Support
  4. User Feedback As A Service
  5. FullStory vs UserTesting

FullStory vs UserTesting

OverviewComparisonAlternatives

Overview

UserTesting
UserTesting
Stacks50
Followers75
Votes3
FullStory
FullStory
Stacks288
Followers283
Votes33

FullStory vs UserTesting: What are the differences?

Developers describe FullStory as "Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform". Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers. On the other hand, UserTesting is detailed as "Get videos of real people speaking their thoughts as they use your website or mobile app". UserTesting provides on-demand usability testing. You create the test and we’ll get the testers. We let you “look over the shoulder” of your target audience while they use your website, so you can see and hear where users get stuck and why they leave.

FullStory and UserTesting can be primarily classified as "User Feedback as a Service" tools.

Some of the features offered by FullStory are:

  • Session Playback
  • Cobrowsing
  • Event search

On the other hand, UserTesting provides the following key features:

  • Video of the True User Experience
  • Clips, Notes, & Sharing
  • Detailed metrics

According to the StackShare community, FullStory has a broader approval, being mentioned in 75 company stacks & 9 developers stacks; compared to UserTesting, which is listed in 16 company stacks and 4 developer stacks.

Share your Stack

Help developers discover the tools you use. Get visibility for your team's tech choices and contribute to the community's knowledge.

View Docs
CLI (Node.js)
or
Manual

Detailed Comparison

UserTesting
UserTesting
FullStory
FullStory

UserTesting provides on-demand usability testing. You create the test and we’ll get the testers. We let you “look over the shoulder” of your target audience while they use your website, so you can see and hear where users get stuck and why they leave.

FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.

Video of the True User Experience; Clips, Notes, & Sharing; Detailed metrics; Expert research team; Moderated usability testing; Competitive benchmarking; Focus groups
Session Replay; Omnisearch; User Segmentation; Integrations; Session Notes; Shareable Session Links; Webhooks; Alerts; Data Export; User Trends; Event Funnels; Heatmaps; Dev Tools; Co-browsing; Frustration Signals; Dashboards; Watched Elements; Exclude Sensitive Data; Restrict by IPS, User Agent, or Location; Consent API; Custom Events; FS.Identify API; Delete Users; SAML Single Sign-on.
Statistics
Stacks
50
Stacks
288
Followers
75
Followers
283
Votes
3
Votes
33
Pros & Cons
Pros
  • 2
    On-demand
  • 1
    Detailed metrics
Pros
  • 8
    See full user sessions
  • 5
    Playback console errors as they happen
  • 5
    "Skip inactivity" during playback
  • 5
    Speed up playback
  • 3
    User event stream
Cons
  • 2
    Expensive
  • 1
    We'll never get through all the sessions recorded
  • 1
    Doesn't integrate with our exception monitoring
  • 1
    If you're using it via Segment, it's all or nothing
Integrations
No integrations available
Pendo
Pendo
UserVoice
UserVoice
Intercom
Intercom
Google Analytics
Google Analytics
Mixpanel
Mixpanel
Zendesk
Zendesk
Slack
Slack
Segment
Segment
New Relic
New Relic
Google BigQuery
Google BigQuery

What are some alternatives to UserTesting, FullStory?

LogRocket

LogRocket

LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.

Inspectlet

Inspectlet

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how visitors are using your site again.

rrweb.io

rrweb.io

rrweb is an open source web session replay library, which provides easy-to-use APIs to record user's interactions and replay it remotely.

TheySaid

TheySaid

TheySaid - The everything app for feedback, powered by AI and voice to gather, analyze, and act on feedback. Conduct interviews, user tests, surveys, polls, and funnel results into a single dashboard or your database via integrations. Popular use cases include onboarding, customer + employee experience, lost sales deals, product research, and more!

Gridapps Testimonials

Gridapps Testimonials

Collect, manage, and showcase powerful testimonials with customizable widgets. From video shoutouts to text reviews, Gridapps helps businesses highlight real customer voices, build trust, and boost conversions across every channel.

Ochat

Ochat

Tired of sugar-coated feedback that leaves you guessing? Ochat's 3-step magic—create a link, share it, chat anonymously—unlocks raw, real-time truths to fix your flops before they flop harder!

Microsoft Clarity

Microsoft Clarity

It is a cutting-edge behavioral analysis tool that helps you understand user interaction with your website. By using Clarity's robust analysis tools, you can enhance your website for your clients and your business.

Usabilla

Usabilla

It collects user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions.

UsabilityHub

UsabilityHub

It is a remote user research platform that takes the guesswork out of design decisions by validating them with real users.

Iterate

Iterate

It is a modern survey tool built to help technology companies validate ideas, question assumptions, and understand the motivation behind their metrics.

Related Comparisons

Postman
Swagger UI

Postman vs Swagger UI

Mapbox
Google Maps

Google Maps vs Mapbox

Mapbox
Leaflet

Leaflet vs Mapbox vs OpenLayers

Twilio SendGrid
Mailgun

Mailgun vs Mandrill vs SendGrid

Runscope
Postman

Paw vs Postman vs Runscope