DocuSign vs JotForm: What are the differences?

Introduction

In this comparison, we will explore the key differences between DocuSign and JotForm, two popular digital solutions for managing electronic signatures and forms.

1. Integration and Customization: DocuSign is known for its robust integration capabilities, allowing seamless integration with various business applications and systems. It provides extensive customization options, enabling businesses to tailor the platform to their specific needs. On the other hand, JotForm focuses more on user-friendly customization for form creation, providing a wide range of form templates and design options without extensive integration capabilities.

2. Workflow Automation: DocuSign offers advanced workflow automation features, allowing users to create complex signature workflows with conditional routing, reminders, and notifications. It provides automated signing order and parallel signing options. In contrast, JotForm focuses more on simplicity and ease of use, providing basic workflow automation features but lacking advanced options like conditional routing.

3. Pricing Structure: DocuSign typically follows a tiered pricing structure, offering different plans based on the number of documents, users, and additional features required. It tends to be more suitable for larger organizations with higher signing volumes and complex needs. JotForm, however, adopts a more affordable and flexible pricing structure, typically based on the number of forms or submissions, making it a feasible option for businesses of all sizes.

4. Forms and Data Collection: While both platforms support form creation and data collection, JotForm specializes in providing a wide range of form types and templates, catering to various industries and purposes. It offers advanced form features such as conditional logic, file uploads, and payment integration, making it suitable for versatile data collection needs. DocuSign, on the other hand, primarily focuses on electronic signature workflows and may not provide as extensive form creation options as JotForm.

5. Mobile-Friendly Solutions: DocuSign offers robust mobile applications for both iOS and Android devices, allowing users to access, sign, and manage documents on the go. It provides a seamless mobile experience, ensuring consistent functionality and usability across different devices. JotForm also offers mobile-friendly solutions but may lack the same level of optimization and feature parity as DocuSign in its mobile applications.

6. Security and Compliance: DocuSign places a strong emphasis on security, adhering to various industry standards and providing features such as audit trails, authentication, and encryption. It has extensive security certifications and compliance, making it a preferred choice for organizations with strict security and regulatory requirements. JotForm also offers security measures, but it may not have the same level of certifications and compliance as DocuSign.

In summary, DocuSign provides robust integration, advanced workflow automation, and strong security features, making it suitable for larger organizations with complex needs. On the other hand, JotForm offers user-friendly customization, affordable pricing options, extensive form creation capabilities, and mobile-friendly solutions, making it suitable for businesses of all sizes.