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tawk.to vs Chatwoot: What are the differences?
tawk.to: Lets you monitor and chat with visitors on your website or from a free customizable page. It is a live chat support & messaging application that focuses on successful communication between businesses and their customers; Chatwoot: Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat. It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.
tawk.to and Chatwoot can be categorized as "Customer Support Chat" tools.
Some of the features offered by tawk.to are:
- Custom widget
- Triggers
- Chat history
On the other hand, Chatwoot provides the following key features:
- Real-time Reporting
- Automatic agent assignment
- Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.
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Pros of tawk.to
- Easy setup10
- Free9
- Real time7
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- No public GitHub repository available -
What is Chatwoot?
It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.
What is tawk.to?
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
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