Alternatives to tawk.to logo

Alternatives to tawk.to

Drift, Tidio, Intercom, Zendesk, and Freshchat are the most popular alternatives and competitors to tawk.to.
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What is tawk.to and what are its top alternatives?

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
tawk.to is a tool in the Customer Support Chat category of a tech stack.

Top Alternatives to tawk.to

  • Drift
    Drift

    Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere. ...

  • Tidio
    Tidio

    It is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. It is designed specifically for the WordPress community. ...

  • Intercom
    Intercom

    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. ...

  • Zendesk
    Zendesk

    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies. ...

  • Freshchat
    Freshchat

    Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support. ...

  • Zopim
    Zopim

    Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design ...

  • Crisp
    Crisp

    Chat with website visitors, integrate your favorite tools, and deliver a great customer experience. ...

  • WordPress
    WordPress

    The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family. ...

tawk.to alternatives & related posts

Drift logo

Drift

154
0
A messaging app that helps you grow your business.
154
0
PROS OF DRIFT
    Be the first to leave a pro
    CONS OF DRIFT
      Be the first to leave a con

      related Drift posts

      Tim Nolet

      Hotjar GitHub MailChimp Drift

      When I started Checkly, I had no clear strategy on collection, managing and acting on customer feedback.

      Over the last year, going from private beta to the first couple dozen customers I found my way in the jungle of customer feedback tooling and found something that worked for me and my company.

      The linked post is a bit less technical than normally. The post goes into:

      • Using Hotjar and how it sorta worked for me.
      • Using Drift and why I was totally wrong about chat widget.
      • Using GitHub as a public roadmap.
      See more
      Tidio logo

      Tidio

      33
      1
      Talk with your customers in real time and increase your sales
      33
      1
      PROS OF TIDIO
      • 1
        Chatbot
      CONS OF TIDIO
        Be the first to leave a con

        related Tidio posts

        Aisha Wong
        Founder at Aisha Wong Empire · | 5 upvotes · 12.4K views
        Shared insights
        on
        TidioTidioManyChatManyChat

        Hi everyone, I'm a small business owner and I would like to know in terms of pricing and setting up which of these apps would be better. I'm currently using Shopify store and if I compare the price, ManyChat is around $15 for 1000 contact but Tidio price is $39 for unlimited chatbot yet i couldnt make decision which chatbot should i use and if you have use this both, would you give me some opinion so i can make better choice. thank you in advance.

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        Intercom logo

        Intercom

        6.7K
        604
        A fundamentally new way to communicate with your customers
        6.7K
        604
        PROS OF INTERCOM
        • 169
          Know who your users are
        • 115
          Auto-messaging
        • 107
          In-app messaging as well as email
        • 88
          Customer support
        • 68
          Usage tracking
        • 18
          Great Blog
        • 11
          Organized engagement, great ui & service
        • 9
          Direct chat with customers on your site
        • 4
          Very helpful
        • 3
          Onboarding new users
        • 2
          Tirman
        • 2
          No Mac app
        • 2
          Free tier
        • 2
          Filter and segment users
        • 2
          Github integration
        • 2
          Very Useful
        CONS OF INTERCOM
        • 7
          Changes pricing model all the time

        related Intercom posts

        Kirill Shirinkin
        Cloud and DevOps Consultant at mkdev · | 12 upvotes · 704.2K views

        As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

        See more
        Priit Kaasik
        CTO at Katana Cloud Inventory · | 8 upvotes · 424.7K views

        Sometimes #ad-blocking addons can cause a real headache when working with JavaScript apps. Onboarding assistants (Appcues + elevio ), chat (Intercom) and product usage insight (Hotjar) have all landed on their blacklists. I guess there is a perfectly good reason for this that I just don't know.

        In order to fix this, we had to set up our own content delivery service. We chose Amazon CloudFront and Amazon S3 to do the job because it has a good synergy with Heroku PaaS we are already using.

        See more
        Zendesk logo

        Zendesk

        8.2K
        353
        The leading cloud-based customer service software solution.
        8.2K
        353
        PROS OF ZENDESK
        • 135
          Centralizes our customer support
        • 73
          Many integrations
        • 59
          Easy to setup
        • 26
          Simple
        • 26
          Cheap
        • 12
          Clean
        • 7
          Customization
        • 5
          $1 Starter Pricing Plan
        • 4
          Woopra integration
        • 3
          Proactive Customer Support
        • 1
          Remote and SSO authentication with CMSs like WordPress
        • 1
          Charitable contribution to SF hospital for $20 plan
        • 1
          Full of features
        • 0
          Integrations
        CONS OF ZENDESK
          Be the first to leave a con

          related Zendesk posts

          Lucas Litton
          Founder & CEO at Macombey · | 4 upvotes · 80.8K views

          Zapier is one of our favorite tools in our stack. We automate the entire company with Zapier. When a lead fills out the form on our website, it creates an opportunity on Zendesk. We have an entire pipeline of automation that goes from our website, to Zendesk, it then creates a contract in Pandadoc and creates an invoice in Xero.

          See more
          Shared insights
          on
          ZopimZopimZendeskZendesk

          I will like to know, which chatbot can be compared with Zendesk/Zopim if there's a need to migrate?

          See more
          Freshchat logo

          Freshchat

          338
          0
          Turn visitors into leads and customers into happy users
          338
          0
          PROS OF FRESHCHAT
            Be the first to leave a pro
            CONS OF FRESHCHAT
              Be the first to leave a con

              related Freshchat posts

              Zopim logo

              Zopim

              409
              28
              Real-time customer satisfaction made simple
              409
              28
              PROS OF ZOPIM
              • 18
                Real-time user chat
              • 7
                Free plan for startups
              • 3
                Simple setup
              CONS OF ZOPIM
                Be the first to leave a con

                related Zopim posts

                Shared insights
                on
                ZopimZopimZendeskZendesk

                I will like to know, which chatbot can be compared with Zendesk/Zopim if there's a need to migrate?

                See more
                Crisp logo

                Crisp

                125
                21
                Simple Customer service built for startups
                125
                21
                PROS OF CRISP
                • 6
                  Real-time visualization of clients
                • 4
                  Instant chat
                • 4
                  Auto-messaging
                • 2
                  Mac app
                • 1
                  Customer support
                • 1
                  In-app messaging as well as email
                • 1
                  Know who your users are
                • 1
                  Direct chat with customers on your site
                • 1
                  Usage tracking
                CONS OF CRISP
                  Be the first to leave a con

                  related Crisp posts

                  Kirill Shirinkin
                  Cloud and DevOps Consultant at mkdev · | 5 upvotes · 120.9K views
                  Shared insights
                  on
                  IntercomIntercomCrispCrisp
                  at

                  We moved from Intercom to Crisp this April because the price-value ratio of Intercom was not satisfying anymore.

                  We paid ~140eur for the very basic features of Intercom - Messages Essential and Inbox Essential. This is enough for a chat and API access, but that's all. The price would go up as mkdev grows.

                  Now there are some features we really would love to have: like a Help Center and Bots, for example. All various advanced routing of messages. Or any other features that Intercom actually has, but sells them separately.

                  Even though it's very hard to properly calculate the price by looking at Pricing page of Intercom, my guess is that with simple Answer bot and Help Center integration our bill for Intercom could easily double or triple.

                  After doing a bit of research and looking for a better price-value ration we found Crisp.

                  Crisp gives us the same Chat features we had from Intercom, but then it adds really cool bot builder, various marketing automation utilities, Help Center that supports multiple languages already today (feature still missing in Intercom) - https://help.mkdev.me/en/, fancy MagicBrowse and LiveAssist, direct integration with Telegram and many more. Price? 95eur for all the features and unlimited operators. And no dependency on number of active users (Crisp founders directly say that charging for active users is bullshit and I can only agree with them).

                  We've been using Crisp not for too long and even though it's been pretty smooth so far - from integrating with our backend systems to creating a Help Center from scratch - it might be a bit too early to do any conclusions. mkdev co-founder Leo has things to say about the UX of Crisp and I am not really satisfied with Crisp's mobile app. But this is something to get used to, or something that will be improved by Crisp over time. And some aspects of Crisp UX/UI are much nicer than Intercom - for example, custom fields on clients are on very top, so we can quickly jump to admin page of a client in mkdev.me. In Intercom we had to do two clicks and scroll a lot to find this link.

                  To sum it up, if you are looking for a change from Intercom, give Crisp a try. It's way cheaper and doesn't have any major downsides if you are used to Intercom.

                  See more
                  WordPress logo

                  WordPress

                  98K
                  2.1K
                  A semantic personal publishing platform with a focus on aesthetics, web standards, and usability.
                  98K
                  2.1K
                  PROS OF WORDPRESS
                  • 416
                    Customizable
                  • 367
                    Easy to manage
                  • 354
                    Plugins & themes
                  • 259
                    Non-tech colleagues can update website content
                  • 247
                    Really powerful
                  • 145
                    Rapid website development
                  • 78
                    Best documentation
                  • 51
                    Codex
                  • 44
                    Product feature set
                  • 35
                    Custom/internal social network
                  • 18
                    Open source
                  • 8
                    Great for all types of websites
                  • 7
                    Huge install and user base
                  • 5
                    I like it like I like a kick in the groin
                  • 5
                    It's simple and easy to use by any novice
                  • 5
                    Perfect example of user collaboration
                  • 5
                    Open Source Community
                  • 5
                    Most websites make use of it
                  • 5
                    Best
                  • 4
                    API-based CMS
                  • 4
                    Community
                  • 3
                    Easy To use
                  • 2
                    <a href="https://secure.wphackedhel">Easy Beginner</a>
                  CONS OF WORDPRESS
                  • 13
                    Hard to keep up-to-date if you customize things
                  • 13
                    Plugins are of mixed quality
                  • 10
                    Not best backend UI
                  • 2
                    Complex Organization
                  • 1
                    Do not cover all the basics in the core
                  • 1
                    Great Security

                  related WordPress posts

                  Dale Ross
                  Independent Contractor at Self Employed · | 22 upvotes · 1.7M views

                  I've heard that I have the ability to write well, at times. When it flows, it flows. I decided to start blogging in 2013 on Blogger. I started a company and joined BizPark with the Microsoft Azure allotment. I created a WordPress blog and did a migration at some point. A lot happened in the time after that migration but I stopped coding and changed cities during tumultuous times that taught me many lessons concerning mental health and productivity. I eventually graduated from BizSpark and outgrew the credit allotment. That killed the WordPress blog.

                  I blogged about writing again on the existing Blogger blog but it didn't feel right. I looked at a few options where I wouldn't have to worry about hosting cost indefinitely and Jekyll stood out with GitHub Pages. The Importer was fairly straightforward for the existing blog posts.

                  Todo * Set up redirects for all posts on blogger. The URI format is different so a complete redirect wouldn't work. Although, there may be something in Jekyll that could manage the redirects. I did notice the old URLs were stored in the front matter. I'm working on a command-line Ruby gem for the current plan. * I did find some of the lost WordPress posts on archive.org that I downloaded with the waybackmachinedownloader. I think I might write an importer for that. * I still have a few Disqus comment threads to map

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                  Shared insights
                  on
                  ElementorElementorWordPressWordPress

                  hello guys, I need your help. I created a website, I've been using Elementor forever, but yesterday I bought a template after I made the purchase I knew I made a mistake, cause the template was in HTML, can anyone please show me how to put this HTML template in my WordPress so it will be the face of my website, thank you in advance.

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