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Fogbender

B2B support software designed for customer teams
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What is Fogbender?

It makes it easy for you to work with customer teams, rather than just supporting each user independently. B2B companies with team dashboards can embed our messaging widget to offer off-the-shelf shared support channels to their users.
Fogbender is a tool in the Help Desk category of a tech stack.

Who uses Fogbender?

Developers

Fogbender Integrations

Fogbender's Features

  • Enable colleagues at the same customer company to help each other
  • Decrease time-to-resolution, improve answer quality
  • Increase user engagement, build relationships, foster communities “for free”, as a by-product of team-to-team support
  • Unify Slack Shared Channels and catch-all contact form or live chat into a single system designed for B2B
  • More productivity, less complexity
  • Increase organic upsell opportunities
  • Always know the identities of your champions, within each account
  • Uncover the potential of conversational marketing to teams, not individuals

Fogbender Alternatives & Comparisons

What are some alternatives to Fogbender?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
See all alternatives
Related Comparisons
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